Serving the corporate sector has long been a traditional strength of Bangkok Bank, with the majority of Thailand's leading companies choosing to use the Bank's services. Bangkok Bank's long term relationships with its customers has meant that it has played an important and significant role in terms of supporting Thai business, in all major sectors including export, industrial, agriculture and services.

 

Bangkok Bank is a leading provider of trade finance services and corporate debt financing in Thailand and its in-depth knowledge of the Thai economy means that it is highly regarded for its specialist industry advice. The Bank offers an extensive and sophisticated range of products including cash management, project financing, custodial services and syndicated loan management services.

 

Bangkok Bank has a significant overseas presence, particularly in the Asia Pacific region. Its extensive domestic network of over 750 branches gives it a significant competitive advantage in providing service to its corporate customers.
 
Bangkok Bank's industry leadership position means that it is the first point of contact for overseas banks seeking to do business in Thailand and it has established relationships with over 1500 correspondent banks worldwide.

In recognition of the importance of medium-sized companies, Bangkok Bank has set up a Commercial Business Unit, which focuses exclusively on their needs. These customers have the support of their own dedicated Relationship Managers. These managers work consistently with small groups of customers and an essential part of their job is regular visits to clients at their places of work. The Relationship Managers are based at the Bank's Business Centers, which are also staffed by specialists such as trade finance advisors.

 

Many of the Bank's Commercial customers are in the import-export business and rely on Bangkok Bank's highly competitive trade finance services. Bangkok Bank's letters of credit have worldwide recognition and are a preferred instrument of payment among traders in Asian countries, whether they are trading within Asia, Europe, America or Africa.

Small and medium sized businesses (SMEs) are the backbone of the Thai economy. To help this important group grow and prosper, Bangkok Bank provides an extensive range of lending products and services.

 

The Bank's network of Business Centers provides dedicated support to both SME and Commercial customers. The officers from these Centers visit customers at their place of work, which gives them a keen insight into their customers' businesses. The Bank works in partnership with its customers and because of this the Bank's officers are able to offer advice and support to help them to grow their businesses.

 

An important feature of Bangkok Bank's service to SME operators has been the provision of advice as well as lending. The Bank runs an extensive education program for SMEs in regional centers throughout the country. These include seminars on strategic planning, as well as workshops on how to write business plans. The Bank also produces a number of support publications for SMEs.

One of Bangkok Bank's greatest strengths is its large and convenient network for retail customers. The Bank has the most extensive distribution network in Thailand, with over 750 branches and over 4,000 ATM machines. The Bank's Microbranch network, which is situated in some of the most popular locations around the country, has now risen to over 175 branches.  These branches offer extended opening hours seven days a week. In addition our advanced Bualuang Phone Banking Center offers both a personal and automated service to customers 24 hours each day by dialing 1333.

 

Our extensive banking facilities are complemented by the professional and friendly service of our skilled branch staff. Recent changes to the way we operate our branches means marketing staff can now spend even more time working with customers to provide them with ways to achieve their financial goals. Bangkok Bank's staff can provide assistance on a range of services including home loans and foreign currency services to cash advances and money transfers.

 

Alongside these positive changes we have also expanded our comprehensive staff training program to ensure that customers always benefit from the most up to date financial and banking advice.

Bangkok Bank was the first Thai bank to open an overseas branch and over a period spanning more than 55 years it has built up an extensive network of contacts in the Asia Pacific region. The Bank has 19 overseas branches, one wholly-owned subsidiary and one representatuve office. These are located in the United States, England, Japan, Hong Kong, China, Taiwan, Singapore, Malaysia, Myanmar, Indonesia, Laos, Vietnam and the Philippines.

 

As well as day-to-day banking and funds transfer services, Bangkok Bank provides extensive advisory services, including assistance in finding regional partners and guidance about local regulations.

Bangkok Bank provides a foreign exchange trading service in all major currencies along with a number of regional currencies. The Bank's market views and technical analysis are highly regarded and our corporate dealers keep our customers abreast of any significant movements as well as changing market trends in the currencies of their interest.  In addition the Bank helps customers to choose suitable hedging instruments to manage their risk exposures. As a major player in the US dollar/Thai Baht  market, we provide our customers with competitive THB rates for all currencies that we trade.

 

As a primary dealer in government and commercial bonds, Bangkok Bank has the largest bond volume of any Thai bank and the most active secondary market in government bond trading in Thailand.

Bangkok Bank's specialist industry advice and extensive branch network means that it is the market leader in corporate financing, with over 20 per cent of the market. The Bank has been particularly active in export related projects and infrastructure projects. As well as debt financing it provides industry advisory services and project financing.