Look through our frequently asked questions from other customers and visitors to our website for quick answers and information.
Contact us by e-mail:
For general enquiries via e-mail please click here and browse through the list of topics we have provided to help us efficiently handle your questions.
Please Note: As a security measure we do not address account-related issues through unsecured e-mail. If you are a subscriber to our Bualuang iBanking service, we recommend you use 'Bank Mail' which is highly secure and totally confidential.
Contact us by mail:
Bangkok Bank P.C.L. 333 Silom Road Bangkok 10500 Thailand
Call our Customer Service Representatives at Bualuang Phone service on 1333 in Thailand or (66) 0-2645-5555 from overseas. The service is available 24 hours a day, seven days a week.
Credit Card Call Center:
Bangkok Bank Cards, Visa and MasterCard, call (66) 0- 2638-4000
Bangkok Bank American Express Card, call (66) 0-2638-4400