Easy steps to make transactions via automated voice prompts

Call Bualuang Phone 1333 or (66) 2645 5555 for overseas call. After selecting your preferred language (press 1 for Thai and 2 for English), you can opt to speed up your transactions by using Bualuang Phone Shortcuts to go directly to your preferred service.

Account Services

*111 Account Balance Inquiry
*113 Account Activity Inquiry

Funds Transfer/Top-Up

*112 Inward Funds Transfer Inquiry
*131 Mobile Top up
*140 Funds Transfer

Digital Banking

*411 Digital Banking Service
*412 Bualuang iBanking Activation via SMS OTP
*544 PromptPay Service
*954 PromptPay and QR Code Service

Wrap up Menu

* Repeat
8 Return to Previous Menu
9 Return to Main Menu
0 Contact our Bualuang Phone Staff
# End Call

Services you can receive via automated voice prompts

With automated voice prompts, you can check your account balance, transfer funds, pay bills, make top-ups, order cheque books, find out about exchange rates, interest rates, promotions, service information, cheque collection details, inquire or change limits for your ATM, Be1st Smart, or credit card, find out about mutual funds services and activate services.

Ask for more information or change the limit on an ATM or debit card
Check account activities, transfer funds, top-up mobile phone, pay bills and order cheque book
Check exchange rates, deposit-loan interest rates, promotions, product information and information about the new cheque clearing system
Credit Card Service
Mutual Funds
Register for services

Contact Us

Contact our friendly Bualuang Phone staff

Call Bualuang Phone 1333 or (66) 0 2645 5555, select your preferred language and press 0 to talk to Bualuang Phone staff. They can assist you with canceling your ATM, debit or credit card, provide you with information about the bank’s products and services and take note of your suggestions.

Service Level Agreement (SLA)

The Bank is well-prepared to answer inquiries or solve problems for customers or service users in compliance with the Service Level Agreement.

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