Suggestions/Contact Us

If you have any inquiry, please visit any Bangkok Bank branch or contact us via any of the following channels:

By E-mail:


Click on a link below to send your inquiry/suggestion via e-mail to

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You can send your complaint about our services via e-mail. Click here

Service Level Agreement (SLA) Click here  (Available in Thai only)

By mail:
Bangkok Bank PCL
333 Silom Road, Silom, Bangrak, Bangkok 10500 Thailand

By telephone:
Call our Customer Service Representatives at Bualuang Phone on 1333 in Thailand or (66) 0-2645-5555 from overseas. The service is available 24 hours a day, seven days a week.

Credit Card Call Center:

  • Bangkok Bank Cards, Visa and MasterCard, call (66) 0-2638-4000
  • Bangkok Bank American Express Card, call (66) 0-2638-4400


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