Contact Us

If you have any inquiry, please visit any Bangkok Bank branch or contact us via the following channels:

By e-mail:

Please click here to send your enquiries to us via e-mail

Please Note
: Our e-mail address info@bangkokbank.com should be used for enquiries of a non-sensitive and non-confidential nature only.

It is the policy of the bank not to verify confidential customer information and not to cancel credit or debit cards via email.

If your credit or debit card has been lost or stolen, please call Bualuang Phone on 1333 or (66) 0-2645-5555 to cancel your card as soon as possible.

By mail:

Bangkok Bank PCL
333 Silom Road Bangkok 10500 Thailand

By telephone:

Call our Customer Service Representatives at Bualuang Phone on 1333 in Thailand or (66) 0-2645-5555 from overseas. The service is available 24 hours a day, seven days a week.

Credit Card Call Center:

  • Bangkok Bank Cards, Visa and MasterCard, call (66) 0-2638-4000
  • Bangkok Bank American Express Card, call (66) 0-2638-4400


SWIFT Address: BKKBTHBK

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