Contact Us

We welcome your inquiries or comments anytime

Look through our frequently asked questions from other customers and visitors to our website for quick answers and information.

Contact us by e-mail:

Please click here to send your enquiries to us via e-mail.

Please Note: Our e-mail address should be used for enquiries of a non-sensitive and non-confidential nature only. If you are a subscriber to our Bualuang iBanking service, we recommend you use 'Bank Mail' which is highly secure and totally confidential.

It is the policy of the bank not to verify confidential customer information and not to cancel credit or debit cards via email.

If your credit or debit card has been lost or stolen, please call Bualuang Phone on 1333 or (66) 0-2645-5555 to cancel your card as soon as possible.

Contact us by mail:

Bangkok Bank PCL
333 Silom Road Bangkok 10500

Contact us by telephone:

Call our Customer Service Representatives at Bualuang Phone service on 1333 in Thailand or (66) 0-2645-5555 from overseas. The service is available 24 hours a day, seven days a week.

Credit Card Call Center:

  • Bangkok Bank Cards, Visa and MasterCard, call (66) 0-2638-4000
  • Bangkok Bank American Express Card, call (66) 0-2638-4400

SWIFT code:

  • Tips/Useful Info
    Bangkok Bank's SWIFT address is BKKBTHBK.

    For Bualuang iBanking service enquiries see these frequently asked questions
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