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FAQ

For Personal

Bualuang iBanking FAQ – sections and descriptions:

In this section, you can quickly find answers to the most frequently asked questions (FAQ) about Bualuang iBanking – to get started, please choose one of the below categories.

Bualuang iBanking basics – How to apply, log on, link your accounts and change your account information.

Access internet banking – Find out about Bualuang iBanking PINs, Passwords and User IDs.

Account Summary page – check your balances and review your recent transactions

Fund transfers – How to make single or multiple funds transfers, set future funds transfers, add 3rd party accounts, notify the receiver of an incoming transfer and establish transfer rules.

International funds transfers – How to register to transfer funds overseas, and send funds overseas and as well as information about what’s allowed and what isn’t.

Paying bills and credit cards – How to pay bills, check your credit card balance and schedule future payments.

Mutual funds – How to add your mutual fund accounts to your iBanking account, buy and sell mutual funds, set transaction limits, and set up or cancel future or recurring orders.

Services – Information about cheques, passbooks, bank statements, transaction investigations, how to redeem your reward points or change your credit card information.

Preference Settings – Information about how to give nicknames to your accounts, change your password, set your preferred language, establish an SMS authentication service and One Time Passwords.

Bank Mail and session summary – Contact Bangkok Bank and receive notices from the bank. View a summary of activities during an iBanking session.

Your records – How to print and download copies of your iBanking information.

Security – How to enhance your security and protect your computer and Bualuang iBanking account.

System requirements – The best settings for your computer and browser as well as other information about Bualuang iBanking online.


If you have any further questions, please feel free to call Bualuang Phone 1333 or +66 (0) 2645 5555.