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Online Banking > For Personal > iBanking > FAQ > Pages > Fund Transfers.aspx  

Fund Transfers

For Personal


::Frequently Asked Questions::


Frequently Asked Questions about Fund Transfers
 

1) Whom can I transfer funds to?

You can transfer funds between your accounts that were previously registered at the branch as follows: 

(1.) from your savings or current account to your savings, current and/or fixed account
(2.) to a third party who holds a Bangkok Bank savings or current account

Note:

  •  If you opened a savings or current account in Bangkok Metropolitan areas (Bangkok, Nonthaburi, Patum Thani or Samut Prakarn), you can transfer funds to only those fixed accounts opened in the same area.
  • If you opened a savings or current account in a provincial area, you can transfer funds to only those fixed accounts opened in provincial areas.  


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2) What kinds of transfers can I do?

Bualuang iBanking offers you three transfer options:

  • Immediate Transfer - Your transfer instructions will be conducted in real-time.
  • Future Transfer - You can set a future date when you want money to be transferred. The transfer date can be set as far as 12 months in advance.
  • Regular Transfer - You can give us an instruction to transfer a specified sum to someone or some company every week or every month.
 
3) What is the difference between "Review" and "Confirm"?

You should always review your instruction before confirming it. Go to the Review page before proceeding to the Confirmation page. Once we've received your instruction, we'll send you a reference number for your transaction.
  • Look at the balance of the account from which you have chosen to make the transfer. To do so, click on "My Accounts"
  • Go to the Account Activity page and see if the transfer transaction shows up on the screen.
  • Go to the Transfer History page which lists all the transfers you've made in the last 120 days.
 

You can transfer funds between your accounts anytime you like. You can transfer funds to your fixed account and third party account within Bangkok Bank between 06.00 a.m. and 11.00 p.m. everyday. 
 
Transaction Service hours

Transfer funds between your accounts

24 hours daily

Transfer funds to fixed and third party account

06.00 a.m.-11.00 p.m. daily

Change/cancel future transfer instructions

before 9.00 a.m. on the day of the transfer

 
To add or cancel an account via a branch
    
     1) You can add or cancel any account, except for the primary account, at any Bangkok Bank branch. The addition / cancellation will be effective within four working days and will be reflected in your "My Accounts" page.
 
Please go to a branch to fill out an amendment form or print out a form here. You will need to sign the form at the branch in front of a bank employee who will take your application.
 
To cancel an account via Bualuang iBanking
 
     2) You can cancel any account, except for the primary account, by sending an email message via Bank Mail when logged on to Bualuang iBanking. To do this, click on "Send A Message" and fill in the account number and account name to be processed. Please note that canceling an account on Bualuang iBanking does not close the account, it just removes it from internet access.
 
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7) What is Transfer History?

On the Transfer History page, you will find a list of payment instructions that you sent out over the past 120 days - whether or not they were successfully executed.

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8) What is Pending Transfer?

On the Pending Transfer page you will find a list of fund transfers that has not yet been executed - usually because they are not yet due.
 
Note: To cancel or change your scheduled future transfer, please cancel or change your future transfer instructions before 9.00 a.m. on the day of the transfer date.

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9) Is there a limit to the amount of money that I can transfer through Bualuang iBanking?

No, there is no limit to the amount of money that you can transfer between your accounts. You can transfer up to half a million baht per account per day to a third person's account.

Transaction Amount

Transfer funds between your accounts

No limit

Transfer funds to a third person's registered account within Bangkok Bank

Up to 500,000 Bt per day

Transfer funds to fixed account

2,000 Bt and up



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10) If I send my transfer instruction from overseas, will the Bank process my instruction according to the local time or the Bangkok time?

Our system only recognizes the Bangkok date and time.

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11) Does the fund transfer service cost anything?

Some types of transfers are free; other aren't.  Click here for Fee information.

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Follow these instructions to add or cancel a 3rd party account on Bualuang iBanking:
 
     1) To add a 3rd party account, go to the æTransfersÆ menu and click on the "Add 3rd Party Account" sub-menu. Enter a 3rd party account number and select the bank from the drop down list. After you have confirmed the information, a One Time Password (OTP) will be sent via SMS to your mobile phone number which you have pre-registered with Bualuang iBanking. Enter the One Time Password (OTP) in the box on the "Add 3rd Party Account-Verification" page and click confirm. You have now added a new 3rd party account. You can add up to 40 3rd party accounts on Bualuang iBanking.
 
To cancel a 3rd party account, go to the "Transfers" menu, then click on the "3rd Party Account List" sub-menu and select the account to cancel.
 
     2) You can add or cancel a third party account at any Bangkok Bank branch. The addition / cancellation will be updated on your "3rd Party Account List".
 
Please go to a branch to fill out an amendment form or print out a form here. You will need to sign the form at the branch in front of a bank employee who will take your application.
 
 
To inform a recipient that a funds transfer has been completed via Bualuang iBanking, select the option "Send SMS notification to the recipientÆs mobile phone number when the money is transferred". Select the language for the SMS message, either Thai or English. The message received will look like this: ôK.XXXXXXXX transferred XXX,XXX.XXBt to your a/c 9999XXX999 via iBankingö.