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Online Banking > For Personal > iBanking > FAQ > Pages > System Requirements.aspx  

System Requirements

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::Frequently Asked Questions::


Frequently Asked Questions about System Requirements
 

1. What kind of computer equipment or software do I need?


The electronic security and advanced technology used by Bualuang iBanking means there are some minimum requirements for it to operate successfully. If your system exceeds this you will enjoy even faster response times

Minimum Requirements What we recommend
  • 800x600 display resolution
  • 56 kbps connection
  • Microsoft Windows 2000
  • Microsoft Internet Explorer version 6 on Windows 2000 with updated service pack
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  • 1024x768 display resolution or higher
  • Broadband Internet Connection
  • Microsoft Windows XP, Windows Vista
  • Microsoft Internet Explorer version 6 with updated service pack or FireFox Version 3.0x on PC/Mac (Mac OS X Version 10.x Leopard)  

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    2. What Internet browser should I use to access Bualuang iBanking?

    We recommend Microsoft Internet Explorer version 6 with updated service pack, which supports 128-bit SSL (Secure Socket Layer). Bualuang iBanking uses SSL technology to secure the transmission of data between Bangkok Bank and your computer.

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    3. How do I know if my PC meets Bualuang iBanking requirements?

    You can easily check whether your computer has the necessary software and tools to make a smooth link with Bualuang iBanking by going to our Browser Test page.

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    4. What should I do if the result of my browser test is negative?

    On the test result page, you will find a link to a help page which will show how you can easily solve the problem. You may receive, for example, a suggestion to upgrade or change your Internet browser.
     
    If you have questions, you can always call our Bualuang Phone customer service representatives at 1333 or (66) 0-2645-5555.

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