Protect your PC from infection

Trend Micro’s HouseCall™ can quickly identify and fix a wide range of threats including viruses, worms, Trojans and spyware.

You can use HouseCall™ to bolster the security of your computer when using Bualuang iBanking:

Quick scan — targets critical system areas to detect and remove active malware within minutes. HouseCall™ checks running applications and important registry and disk sections. It also checks for malicious browser plug-ins and rootkits.

Full system scan — checks all system areas, including all files and folders. Depending on the breadth of your system, and the type of your computer, these scans can take some time, but are essential in checking every corner of your computer for any possible viruses.

Custom scan — you can specify which folders are to be scanned.

Please click the icon to download HouseCall™
  Download HouseCall 7.1 (32-bit)
  Download HouseCall 7.1 (64-bit)

Please note:
- House Call 7.1 (32 bits) (x86) - for most using PC such as Windows 2000,
  Windows XP x86, Windows Vista x86 and latest Windows 7 x86
- House Call 7.1 (64 bits) (x64) - for graphic concern PC such as Windows XP
  x64, Windows Vista x64 Windows 7 x64

Please click here for help on downloading and installing HouseCall™.

System Requirements 

Hardware minimum

  • 300MHz IntelTM PentiumTM processor or equivalent
  • 256MB memory
  • 200MB available disk space

Operating system

  • WindowsTM XP (32-bit) Home or Professional with SP2 or SP3
  • Windows VistaTM (32-bit, 64-bit) Ultimate, Business, Home Premium or Home Basic with SP1 or SP2
  • Windows 7 (32-bit, 64-bit)

Display minimum

  • High-color (16-bit)
  • Resolution of 1024x768 pixels
  • After clicking download, the system will ask you to confirm whether you wish to save the file.
  • Click "Save" to save the software program.

  •  The system will show your hard disk folders - select where you wish to save the file.

  • The system will save the program file (this may take up to 20 seconds).

  • After downloading, the system will ask whether you wish to immediately run the software program.
  • Click "Run" to start using the program.

  • The HouseCall™ program screen will be displayed. You can start scanning immediately. The program will automatically install, so it can implement a Quick Scan for fast detection. You can adjust your preferences later.

To fully install the program, the system will show up the license terms and conditions as shown below. Please mark "I accept the terms of license agreement" to start the installation.

For additional support and comprehensive FAQs, please click here or send Trend Micro an email.

Note to Trend Micro Internet Security Users: Trend Micro Internet Security includes all the functionality of HouseCall™, plus automatic virus updates (HouseCall™ does not offer automatic updates), personal firewall, spyware detection & removal, spam blocking, protection against identity theft, and wi-fi network protection. Learn more about purchasing Trend Micro Internet Security.

Tips/Useful Info
Stay SAFE online
Software – should be licensed and updated

Antivirus – please use a genuine antivirus solution and keep it updated

Familiarity – if something seems unusual in your internet banking session, do not proceed and contact Bangkok Bank for assistant

Emails and SMS – please carefully review the messages the bank sends
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