Anti-Corruption Policy

Corruption means any form of bribery whether in the form of giving, demanding, or agreeing to give; or any action of offering, giving, promising, granting, or being committed to give any valuables or benefits (‘bribery’) to a public official, government agency, private entity or responsible individual, whether directly or indirectly, to induce favorable actions or to restrain the person or entity from performing their duties or to commit illegitimate actions. This also includes demanding, obtaining, or agreeing to obtain any illegitimate valuables or benefits for oneself or others to induce favorable actions or to restrain the person from performing either legitimate or illegitimate duties. The exceptions are for instances allowed by law, rules, announcements, regulations, local customs, or customary business practice.

Scope of Enforcement and Harmonization of Laws

In implementation of the Bank’s Anti-Corruption Program, the Bank requires its directors, executives and employees, and also its representatives, agents, advisors, outsourced service providers as well as business partners, to act appropriately and in compliance with applicable laws. In addition, the Bank requires that the implementation of the Anti-Corruption Program be appropriately communicated via the Bank channels and operations.
Those who do not adhere to the Anti-Corruption Program may ultimately be punished by dismissal or termination of contracts. Violation of laws will be subject to legal process or actions in accordance with applicable laws.
The Bank encourages companies in its financial business group to implement anti-corruption undertakings in line with its anti-corruption policy and program in an manner appropriate to the situation of each company. The Bank will establish channels and processes as well as co-coordinating communications as deemed appropriate.

Anti-corruption Policy
1. Objective

Bangkok Bank has established this anti-corruption policy to indicate a direction and framework for its anti-corruption undertakings in accordance with principles and best practices generally accepted as being relevant to the country’s economic and social environment as well as the financial business.

The Bank encourages the adoption and implementation of this anti-corruption policy by companies in its financial business group as appropriate to each company.

Directors, executives, employees, and relevant parties are required to adhere to and practice this anti-corruption policy in doing business to support the Bank as an organization with good and efficient business management under a code of conduct and business ethics.

2. Anti-Corruption Policy
   (1) The Bank prohibits directors, executives and employees from engaging in corruption.
   (2) The Bank supports the values of honesty and responsibility in performing duties.
   (3) The Bank encourages all its concerned parties to understand and realize this policy, and to co-operate in any actions
          that help fight corruption.
   (4) The Bank is determined to be a transparent organization which is corruption-free and never involved with any
   (5) The Bank has established an anti-corruption program suited to specific situations and relevant laws.
   (6) The Bank will treat its employees fairly and has established procedures to penalize personnel engaging in corruption
         or violating or failing to comply with the anti-corruption measures. The Bank will take actions in accordance with
         the established procedures to investigate and levy disciplinary punishment on employees at fault in relation to
         corruption matters.

3. Operational Guidelines

The Bank has included anti-corruption operational guidelines in its Code of Conduct and Business Ethics to the effect that the Bank opposes corruption and will never commit bribery for business gain. The Bank will co-operate with and support the anti-corruption measures of government and the private sector. The Bank will not solicit, accept, or agree to accept cash, gifts or other benefits from customers or other parties, except in the case of customary practices. The Bank will co-operate with the government and private sectors in exchanging useful knowledge and experiences in anti-corruption and in joining anti-corruption activities. The Bank aims at and is committed to cultivating value for concerned parties so that they continue to co-operate on anti-corruption undertakings, and are determined to put into practice the anti-corruption program.
Policies and Guidelines for Concerned Persons regarding Misconduct or Reporting of Fraud

Bangkok Bank recognizes that understanding and cooperation between the Bank and various groups of stakeholders are crucial to achieving sustainable development. Therefore, the Bank has policies and guidelines in place so that various groups of stakeholders can report any suspicions and queries related to corruption. The Bank will hear all such reports in a fair, transparent way and subject them to a proper investigation, which will be carried out in a confidential manner to ensure staff who make the reports will have their identities protected.

The Bank will ensure that no employees shall be demoted, penalized or be otherwise affected because they honestly decline to participate in corruption. Furthermore, the Bank shall proceed to take disciplinary actions against employees who violate or fail to comply with this policy.  Such violations may ultimately lead to disciplinary actions or dismissal.

Channels of Communication between the Bank and Various Groups of Stakeholders

Various groups of stakeholders can raise their concerns, file complaints, and report suspicions regarding corruption by sending a letter to the Bank’s Corporate Secretary or Compliance Unit at 333 Silom Road, Bangrak District, Bangkok 10500. 

Channels of Communication between the Bank and its Employees

Any employee can raise concerns, file complaints and report suspicion regarding corruption by sending a letter to their supervisor or the head of compliance.

Certification of Membership of Thailand's Private Sector Collective Action Coalition
Thailand’s Private Sector Collective Action Coalition against Corruption Council meeting resolved that Bangkok Bank Public Company Limited be certified as a member of ‘Thailand’s Private Sector Collective Action Coalition against Corruption’.


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