Corruption means any form of bribery whether in the form of giving, demanding, or agreeing to give; or any action of offering, giving, promising, granting, or being committed to give any valuables or benefits (‘bribery’) to a public official, government agency, private entity or responsible individual, whether directly or indirectly, to induce favorable actions or to restrain the person or entity from performing their duties or to commit illegitimate actions. This also includes demanding, obtaining, or agreeing to obtain any illegitimate valuables or benefits for oneself or others to induce favorable actions or to restrain the person from performing either legitimate or illegitimate duties. The exceptions are for instances allowed by law, rules, announcements, regulations, local customs, or customary business practice.
Bangkok Bank recognizes that understanding and cooperation between the Bank and various groups of stakeholders are crucial to achieving sustainable development. Therefore, the Bank has policies and guidelines in place so that various groups of stakeholders can report any suspicions and queries related to corruption. The Bank will hear all such reports in a fair, transparent way and subject them to a proper investigation, which will be carried out in a confidential manner to ensure staff who make the reports will have their identities protected.
The Bank will ensure that no employees shall be demoted, penalized or be otherwise affected because they honestly decline to participate in corruption. Furthermore, the Bank shall proceed to take disciplinary actions against employees who violate or fail to comply with this policy. Such violations may ultimately lead to disciplinary actions or dismissal.
Channels of Communication between the Bank and Various Groups of Stakeholders
Various groups of stakeholders can raise their concerns, file complaints, and report suspicions regarding corruption by sending a letter to the Bank’s Corporate Secretary or Compliance Unit at 333 Silom Road, Bangrak District, Bangkok 10500.
Channels of Communication between the Bank and its Employees
Any employee can raise concerns, file complaints and report suspicion regarding corruption by sending a letter to their supervisor or the head of compliance.