Measures to assist customers affected by COVID-19

We are committed to helping consumers and businesses withstand the effects of the COVID-19 pandemic with supportive measures to alleviate financial burdens and manage challenges arising from the crisis.

 

Credit cardholders

 

  • The minimum payment rate for credit card customers is reduced to 5% (from 10%) until December 31, 2021. This measure automatically applies to all types of Bangkok Bank credit cards without registration.
  • Customers can register for a suspension of principal and interest payments for a period of three months with a special interest rate adjustment to 12%.
  • Customers can register to convert their purchases into 48 installments with a special interest rate adjustment to 12%.
  • Customers can register to turn their outstanding debt into an installment with a special interest rate adjustment to 12% and can use the available credit limit with a regular interest rate.

 

Personal loans

 

Revolving loan 

 

  • Customers can apply for a minimum installment payment, based on their payment ability.
  • Customers can apply to turn into a term loan with 48 installments or to extend their payment period, based on their payment ability with an interest rate of up to 22% per annum.

 

Installment loan

 

  • Customers can register to reduce their installment payments by at least 30% with an interest rate of up to 22% per annum.

 

Mortgage loans and home equity loans

 

  • Customers can apply to defer payment of principal and interest for three months or 
  • Customers can apply to defer the payment of their principal (paying interest only) for three months or 
  • Customers can apply to extend their payment period with reduced principal and interest installments.

 

SME business loans

 

Customers whose credit not over 100 million baht

 

  • Eligible for a suspension of principal and interest for a period of six months without requiring registration

 

Customers whose credit not over 500 million baht, offered soft loan to support liquidity

 

  • Able to borrow loan up to 20% of outstanding balance as of December 31, 2019
  • Fixed interest rate of 2% per annum for 2 years with 0% interest for the first 6 months

 

For more information, please contact our relationship officer at business center you borrowed the loan.

 

Customers of more than one loan can apply for all loan types according to the above conditions. Customers can make their requests via the website or visit a Bangkok Bank branch or business center from July 1 – December 31, 2020.

 

The Bank reserves the rights to apply conditions and provides supportive measures to qualified customers.

 

 

View details in our news below

July 7, 2020

Bangkok Bank responds to BOT’s phase two relief measures to help retail customers affected by the COVID-19 outbreak

May 20, 2020

Bangkok Bank cuts key lending interest rates to a minimum of 5.25% to support government mechanisms while reducing financial costs for customers

May 13, 2020

Bangkok Bank continues submitting soft loan applications to the BOT. First batch of soft loans reach customers affected by COVID-19, increasing liquidity and helping them to retain employees

April 28, 2020

Bangkok Bank is ready to offer a “loan payment holiday” and credit support for SME customers affected by the COVID-19 outbreak. The Bank has already submitted requests for soft loans to the BOT.

April 9, 2020

Bangkok Bank reduces interest rates for all three types of loans by 0.40% to help ease the financial burden of customers and reduce costs to help them deal with the COVID-19 outbreak

April 8, 2020

Bangkok Bank supports the BOT’s measures to help SMEs both in terms of liquidity loans and suspension of principal and interest payments to reduce the effects of the COVID-19 outbreak

March 27, 2020

Bangkok Bank provides supportive measures to those affected by the COVID-19 outbreak by lowering the minimum payment threshold, reducing interest, and implementing a 3-month debt suspension scheme for retail and SME customers

March 23, 2020

Bangkok Bank cuts interest rates to reduce financial costs for customers during the COVID-19 outbreak

March 6, 2020

Bangkok Bank expands its supportive measures to cover businesses affected by adverse economic conditions

February 5, 2020

Bangkok Bank issues measures to assist customers affected by the novel coronavirus outbreak

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