Measures to assist customers affected by COVID-19

We are committed to helping consumers and businesses withstand the effects of the COVID-19 pandemic with supportive measures to alleviate financial burdens and manage challenges arising from the crisis.

Credit cardholders

Automatically apply for all types of Bangkok Bank credit cards without registration

1. The minimum payment rate for credit card customers is reduced to 5% (from 10%) until December 31, 2021.
2. Lower interest rate ceiling of 16% per annum (from 18% per annum), effective from August 1, 2020 onwards   

Registration required

1. Skip payment for 3-6 months for those in controlled areas
2. Reduce outstanding interest to 50% for 1-3 months for those in controlled areas and for businesses closed by government agencies
3. Pay their purchases in 48 installments with a special interest rate adjustment to 12%
4. Turn their outstanding debt into installments with a special interest rate adjustment to 12% and can use the available credit limit (subject to a good payment history and ability to pay) with a regular interest rate
5. Require debt restructuring with special reduced interest from MRR+2% - MRR+4%, based on jobs impacted by COVID-19 and as considered by the Bank
6. Temporary extension of credit limit from 1.5 times monthly income to 2 times of monthly income for customers with a good payment history and whose average monthly income or average monthly cash flow into their deposit account is below 30,000 baht. The measure is effective from August 1, 2020 - December 31, 2021. (To request for this measure or for more information, please contact 0 2638 4000)

Customers can make their requests online or visit our Bangkok Bank branch from January 1, 2021 – June 30, 2021.

Personal loans

Revolving loan

1. Customers can apply for a minimum installment payment, based on their payment ability.    
2. Customers can apply to turn into a term loan with 48 installments or to extend their payment period, based on their payment ability with an interest rate of up to 22% per annum.    

Installment loan

1. Customers can register to reduce their installment payments by at least 30% with an interest rate of up to 22% per annum.

Customers can make their requests online or visit our Bangkok Bank branch from July 1, 2020 – June 30, 2021.

Mortgage loans and home equity loans

1. Customers can apply to defer payment of principal and interest for three months or    
2. Customers can apply to defer the payment of their principal (paying interest only) for three months or    
3. Customers can apply to extend their payment period with reduced principal and interest installments.    

Customers can make their requests online or visit our Bangkok Bank branch from July 1, 2020 – June 30, 2021.

Debt restructuring (Debt consolidation)

To help retail customers affected by current adverse economic conditions including the COVID-19 outbreak, the trade war and droughts in Thailand

Loan applicant qualifications

• Must have mortgage and home equity loan, credit card as well as personal loan under supervision with the Bank
• Must have mortgage and home equity loan with normal repayment status (non-NPL) as of March 1, 2020

Period

From September 1, 2020 – December 31, 2021

The Bank reserves the rights to apply conditions and provides supportive measures to qualified customers.

SME business loans

1. Soft Loan from Bank of Thailand

Objective:

To increase liquidity for businesses and provide relief for hiring new employees

Project credit limit:

Total limit of 500 billion baht

Qualification of Applicant:

• Individuals with Thai nationality or registered business juristic persons doing business in Thailand
• Total credit lending does not exceed 500 billion baht (as of December 31, 2019)
• Has no indication of poor financial record / no NPL (as of December 31, 2019)
• Company is not registered on the The Stock Exchange of Thailand (SET) except if the company is registered on the Market of Alternative Investment (MAI)
• Company has no related business with the Bank of Thailand and must have the capability to manage soft loans

Type of Loan:

Term Loan or Promissory Note or other business loan

Detail of Loan:

Not to exceed 20% of total outstanding balance of each debtor with the Bank as of December 31, 2019

Interest Rate:

2% flat rate for 2 years, government supports interest for the first six months and after that reverts to normal Bank rate

Commission Fee:

Exempt from all commission fees and other fees

Collateral:

Qualification per Bank’s terms

Project Duration:

Loan application to be submitted to the Bank before April 18, 2021 or until the end of the credit limit

Conditions for Credit Usage:

• This loan can be in a lump sum or in installments
• This loan must not be used to repay any existing loan with a financial institution or other banks

Prepayment Penalty:

Default interest rate is not applicable for 2 years

Loan consideration:

Conditions for qualification as per the Bank’s and BOT terms.

Contact channel for further inquiries:

For loan application or further information please contact our Business Center

2. Low interest loan measures to support the recovery of the tourism industry

Objective:

To increase financial liquidity and provide capital funding for continuation of business operations

Project Credit Limit:

Total limit of 10 billion baht

Qualification of Applicant:

• Individuals with Thai nationality or registered business juristic persons with Thai nationality holding more than 50% of shares being registered.
• Tourism-related business operators of products, services, and commercial businesses relating to the tourism sector, and their supply chain affected by the COVID-19 situation both directly and indirectly.

Type of Loan:

Term Loan or Promissory Note (with monthly interest)

Details of Loan:

All financial institutions are entitled THB 100 million. This is to include the credit limit for this measure and the approved limit form the below measures/projects.

• Low interest loan measures to support business operators being affected directly/indirectly by the COVID-19 pandemic with a credit limit of THB 55 billion.
• Low interest loan measures to support business operators being affected directly/indirectly by the COVID-19 pandemic with a credit limit of THB 10 billion.
• GSB’s low interest soft loan project for business operators being affected directly/indirectly by the COVID-19 pandemic with a credit limit of THB 15 billion.

Interest Rate:

2% flat rate for 2 years, and normal Bank rate thereafter

Commission Fee:

Qualification per Bank’s request

Collateral:

Qualification per Bank’s request

Project Duration:

Loan application to be submitted to the Bank by June 30, 2021 or until the end of the credit limit, whichever occurs first

Conditions for credit usage:

This loan must not be used to repay any existing loans with the Bank and/or other financial institutions.

Prepayment Penalty:

For any debtor who fails to pay or violates any conditions determined by the Bank, the project will be considered terminated by the Bank and interest charged at the highest rate under a failure to pay per BOT’s announcement.

Loan consideration:

Condition for qualification are per the Bank’s and GSB’s terms. GSB will consider in the order of submitted contracts and list of names, or on a first-come, first-serve basis.

Contact channel for further inquiries:

For Loan application or further information, please contact our Business center

The Bank reserves the rights to apply conditions and provides supportive measures to qualified customers.

View details in our news below