Contact Us

You can submit your inquiry/suggestion or complaint about our services via the Contact Form below.


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Other Contact Channels

By Mail
Bangkok Bank Public Company Limited
333 Silom Road, Silom, Bangrak, Bangkok 10500 Thailand
By Phone
Call our Bualuang Phone on 1333 in Thailand or (66) 0 2645 5555 from overseas. The service is available 24 hours a day, seven days a week.
Credit Card Call Center
  • Bangkok Bank Cards, Visa and MasterCard, call (66) 0 2638 4000
  • Bangkok Bank American Express Card, call (66) 0 2638 4400
SWIFT Address
Bangkok Bank’s SWIFT address is BKKBTHBK.

Service Level Agreement

Service Level Agreement

The Bank is well-prepared to answer inquiries or solve problems for customers or service users in compliance with the Service Level Agreement (SLA).


We are ready to help you.