Contact Us

You can submit your inquiry/suggestion or complaint about our services via the Contact Form below.

 


Please Note: Our e-mail address info@bangkokbank.com should only be used for inquiries of a non-sensitive and non-confidential nature.

It is the policy of the bank not to verify confidential customer information or to cancel credit or debit cards via email.

If your credit or debit card has been lost or stolen, please call Bualuang Phone on 1333 or (66) 0-2645-5555 to cancel your card as soon as possible.

Thank you. Your comments/questions have been sent. A customer Service Representative will respond to your message shortly.

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Other Contact Channels

By Mail
Bangkok Bank Public Company Limited
333 Silom Road, Silom, Bangrak, Bangkok 10500 Thailand
By Phone
Call our Bualuang Phone on 1333 in Thailand or (66) 0 2645 5555 from overseas. The service is available 24 hours a day, seven days a week.
Credit Card Call Center
  • Bangkok Bank Cards, Visa and MasterCard, call (66) 0 2638 4000
  • Bangkok Bank American Express Card, call (66) 0 2638 4400
SWIFT Address
Bangkok Bank’s SWIFT address is BKKBTHBK.

Service Level Agreement

Service Level Agreement

The Bank is well-prepared to answer inquiries or solve problems for customers or service users in compliance with the Service Level Agreement (SLA).

TOOLS & ASSISTANCE

We are ready to help you.