Contact Us
You can submit your inquiry/suggestion or complaint about our services via the Contact Form below.
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Product and Service *
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Product and Service *
ATMs & CDM & Self Service
Internet/Mobile Banking
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Product and Service *
ATMs & CDM & Self Service
Branch Services
Credit Cards
Merchant Services
Phone Banking Center
Internet/Mobile Banking
Others
Please select product and service.
Product and Service *
AEC or International Banking
ATMs & CDM & Self Service
SMEs
Foreign Currency
Investments
Properties for Sale
Trade Finance
Investor Relations
Branch Services
Bualuang Exclusive
Cash Management
Corporate Banking
Debit Cards
Credit Cards
Deposit Accounts
Merchant Services
Phone Banking Center
Careers
Loans
Internet/Mobile Banking
Others
Please select product and service.
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Problem *
Did not get money from withdrawal
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Transfer money but recipient money
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Channel *
ATM/CDM
Internet Banking
Mobile Banking
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Description *
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I acknowledge the purposes and details on collection, use and disclosure of personal data of the Bank as well as the rights of the data subject as stated in the Privacy Notice and the Letter Requesting Consent Relating to the Collection, Use and Disclosure of Personal Data prior to agreeing to be bound below and I hereby certify to the Bank that (1) I have notified details of the Privacy Notice of the Bank to the person whose personal data has been previously provided by me to the Bank and such person has acknowledged the details as stated in the Privacy Notice of the Bank and (2) I have lawful rights to disclose any information of other person whose personal data has been provided by me to the Bank.
I accept and agree that the Bank has the rights to collect and use personal data which I have provided to the Bank above or which the Bank will obtain from or access to any other sources, as well as to send, transfer or disclose such personal data to business partners of the Bank, outsource service providers, agents of the Bank or any persons related to the business conducts of the Bank, both domestically and internationally, for the purposes as stated in the Privacy Notice of the Bank including for performances in accordance with my request or application or relating to my request or application, or in connection with any agreement or contract entered into between the Bank and other persons, for notice, communication, review, or response to any inquiries or complaints related to my request or application, and for performances in accordance with laws, regulations, orders or procedures prescribed by government agencies or regulatory agencies as well as for exercise of legal claims or enforcement of legal rights.
I acknowledge the purposes and details on collection, use and disclosure of personal data of the Bank as well as the rights of the data subject as stated in the Privacy Notice and the Letter Requesting Consent Relating to the Collection, Use and Disclosure of Personal Data prior to agreeing to be bound below and I hereby certify to the Bank that (1) I have notified details of the Privacy Notice of the Bank to the person whose personal data has been previously provided by me to the Bank and such person has acknowledged the details as stated in the Privacy Notice of the Bank and (2) I have lawful rights to disclose any information of other person whose personal data has been provided by me to the Bank.
I accept and agree that the Bank has the rights to collect and use personal data which I have provided to the Bank above or which the Bank will obtain from or access to any other sources, as well as to send, transfer or disclose such personal data to business partners of the Bank, outsource service providers, agents of the Bank or any persons related to the business conducts of the Bank, both domestically and internationally, for the purposes as stated in the Privacy Notice of the Bank including for performances in accordance with my request or application or relating to my request or application, or in connection with any agreement or contract entered into between the Bank and other persons, for notice, communication, review, or response to any inquiries or complaints related to my request or application, and for performances in accordance with laws, regulations, orders or procedures prescribed by government agencies or regulatory agencies as well as for exercise of legal claims or enforcement of legal rights.
Please Note : Our e-mail address info@bangkokbank.com should only be used for inquiries of a non-sensitive and non-confidential nature.
It is the policy of the bank not to verify confidential customer information or to cancel credit or debit cards via email.
If your credit or debit card has been lost or stolen, please call Bualuang Phone 1333 or 0 2645 5555 to cancel your card as soon as possible.
Thank you. Your comments/questions have been sent. A customer Service Representative will respond to your message shortly.