Bangkok Bank realizes that the trust of our customers is our most valuable asset. We recognize that customers expect a high level of privacy and security for their personal information and will keep such information confidential. We therefore inform you of our policy on Protection of Personal Data of our customers or any persons having visited our websites as specified below.
Visiting the Bank’s Website
Customers or any persons may visit the Bank’s website to search for information relating to products and services; and to check various rates e.g. interest rates, fees, foreign exchange rates etc.; and also to find out information relating to the Bank as published on our website.
The Bank may update its website from time to time and may collect information on website visits, such as the numbers of website visitors; the date, time and duration of such visits; pages viewed; and others. The Bank may use such information for the development and improvement of the Bank’s services in order to better serve your requirements.
Respect for the Customers’ Right to Privacy
The Bank fully understands that the customers expect security in effecting transactions and safekeeping of personal financial information. Customers’ information received by the Bank will thus be used for the legitimate business purposes of the Bank, and the Bank will deploy a strict measures for security safeguard and will prevent unauthorized use of your information without the customers’ prior consent.
Collection and Safekeeping of Personal Data
The Bank will collect and retain your information as necessary, depending on types of services utilized by you via the Bank’s website and only use your information as necessary and appropriate or as deemed beneficial to you for the purpose of receiving offers on various services of the Bank, and the Bank will send to you information, news as well as offer/recommend products, services, privileges, and special proposals of or from the Bank, in order to serve your need and provide you with best services. For you to be provided with better services or financial opportunities, the Bank will collect and use your information to keep track with your accounts and record or to comply with the relevant laws and regulations.
The Bank will collect your personal information received from your application or registration via the Bank’s website e.g. name, surname, date of birth, identification number, address, e-mail address, telephone number, fax number, business activities, or transaction making, for which the Bank will keep confidential such personal information in compliance with the Bank’s highest security standard.
The Bank has no policy to send SMS or e-mail to request any of your personal information from you. If you have received SMS or e-mail to that effect, please immediately contact the Bank’s officer at Bualuang Phone 1333 or (66) 0 2645 5555, 24 hours every day.
Disclosure to Third Party
The Bank will not disclose information concerning your deposit accounts or any other personally identifiable information to any person and will prevent the unauthorized use of your information, except in the case where:
Measures for Safekeeping of Information
The Bank employs the high standard security measure both in terms of technology and procedures to prevent stealing of confidential information. The Bank has made a significant investment in terms of money, time and human resources to ensure that the Bank’s website meets the high security standard. To ensure the security of your information, the Bank has installed our computer system with the following features: