Business Ethics and Obligation

Commitment

 

To reinforce the highest ethical business practices and respect human rights by focusing on cultivating an ethical culture, building employee awareness and understanding, and implementing an effective internal control system to gain stakeholder trust

 

Materiality

 

Ethical business conduct and compliance with laws are fundamental to sustainable business as they mitigate reputational and compliance risks, leading to greater trust from customers and all stakeholders. Conversely, conducting business without ethical principles and neglecting legal obligations will negatively impact the Bank’s reputation, erode customer and societal trust, and hinder business growth opportunities. We firmly adhere to ethical and transparent business practices, strictly comply with relevant laws, reject all forms of corruption, respect human rights, and build awareness and understanding about business ethics among employees. In addition, we promote strict adherence to the Bank’s business ethics, employees’ code of conduct and relevant laws to strive towards becoming the most trusted bank by all stakeholders. This Business Ethics and Obligation section covers key topics including the code of conduct and business ethics, anti-corruption, anti-money laundering and counter-terrorism financing, financial crime prevention, market conduct, respect for human rights in accordance with international principles, supply chain management with due consideration of environmental, social and governance (ESG) factors, as well as whistleblowing and complaint management.