Other tips

• Avoid making financial transactions when connecting using public Wi-Fi, make a transaction on a secure network/Wi-Fi only.
• Do not make transactions using any device with jail-broken (iOS) or rooted (Android) operating systems.
• Install anti-virus applications onto your mobile phone, smartphone or tablet, especially those you use for online transactions.
• Set up a password to lock your mobile phone/other devices and be especially cautious when entering those codes in public areas.
• Before you sell your device or send it in for fixing make sure to delete the Bualuang mBanking APP from the device for your security.
• If you lose your mobile phone, please immediately contact Bualuang Phone at 1333 or  (66) 0 2645 5555 to temporarily suspend the service.
• If you change the mobile phone number that you registered with Bualuang mBanking, please contact a Bangkok Bank branch to update your information
• Bangkok Bank will notify you of every transaction, including fund transfers and bill payments. The notification will be sent to the email address that you first registered with Bualuang mBanking. If you did not make the transaction, please immediately contact Bualuang Phone at 1333 or (66) 0 2645 5555. Our service is available 24/7