BIZ- Admin
| 1. Admin 1.1 How many types of setting does a Super User have to complete? 1.2 How can I go back to the Account Summary Page? 2. Manage Users 2.1 How many types of user are there? 2.2 Can I view/add/update/delete a user? 2.3 What is a "Token ID"? 2.4 What is "User ID"? 2.5 How do I set up a "New Password"? 2.6 What is a "Maker Group"? 2.7 What is an "Approver Group"? 2.8 What is an "Account Viewer Group"? 2.9 What is an "Report Viewer Group"? 2.10 How can I view details of each user? 2.11 What kind of information can be seen in "User Activities"? 3. Manage Permissions 3.1 What is "Manage Permissions"? 3.2 What is "Payroll Permission"? 3.3 What is "Other Permission"? 3.4 Can I view or change the permission? 3.5 What is "Approver List"? 3.6 What are "Permission Rules"? 4. Manage Company Accounts 4.1 What is "Manage Company Accounts"? 4.2 What is an "Account Nickname"? 4.3 How can I set an Account Nickname? 5. Manage Reports 5.1 What is "Manage Reports"? 5.2 How can I activate the report service? 5.3 After activate the report service, what is the next step? 6. Manage Tokens 6.1 What is "Manage Tokens"? 6.2 If I am authorized to do this function, what is the next step? 7. Company Preferences 7.1 What are "Company Preferences"? 7.2 How can I set up a Transaction Daily Limit? 8. BizPromptPay Registration 8.1 Where can I register for BizPromptPay? 8.2 What are the documents required for registering for BizPromptPay on BIZ iBanking? 8.3 How can I register for BizPromptPay with BIZ iBanking? 8.4 Can I use the company TAX ID to link with multiple accounts? 8.5 How many account types can be registered for BizPromptPay? 8.6 Can I change the account linked with BizPromptPay on BIZ iBanking? 8.7 If I’m registered for BizPromptPay, can I still make funds transfers using the existing service? |
1. Admin [#1.1]1.1 How many types of setting does a Super User have to complete? 1.1.1) Manage Users: If more than one person is required to complete each transaction, the Super User can add new users. There are five types of user that can be added: Approver, Account Controller, Maker, Account Viewer and Report Viewer. 1.1.2) Manage Permissions: There are two types of permission - Payroll and Other. After adding approvers into the system, Super User can set the number of Approvers needed for each transaction amount, split by tier. 1.1.3) Manage Company Account: Instead of using Account Number or Account Name registered with Bank to distinguish each account, the Super User can set a nickname for each account here. The nickname will be displayed on BIZ iBanking. 1.1.4) Company Preferences: The Super User can set Company Daily Limit for each type of transaction. [#1.2]1.2 How can I go back to the Account Summary Page? Click "Exit Admin" on the bottom left and you will be directed back to the Account Summary Page. 2. Manage Users [#2.1]2.1 How many types of user are there? There are six types of user as follows: 2.1.1) Super User: Sets up all the company's required values and rules to be used on BIZ iBanking. All settings should be done before the first transaction is made. If more than one person is required to complete each transaction, the Super User can add new users. Only a Super User can access the "Admin" section. 2.1.2) Maker: There are two types of Maker: Payroll Maker and Other Maker. Payroll Maker can submit Payroll transactions only. Other Maker can submit all other transactions such as Funds Transfer, Batch Transfers, and Bill Payment except Payroll transactions. 2.1.3) Approver: There are two types of Approver: Payroll Approver and Other Approver. Payroll Approver can approve/deny Payroll transactions only. Other Approver can approve/deny all other transactions such as Funds Transfer, Batch Transfers, and Bill Payment except Payroll transactions. 2.1.4) Account Viewer: Able to view the account summary, account statements and the images of cheques.It can be the same person as a Maker, an Approver or a Report Viewer. 2.1.5)Report Viewer: Able to view the reports such as Merchant Report. It can be the same person as a Maker, an Approver,or an Account Viewer. 2.1.6) Account Controller: A person who can add recipients. Account Controller must use Token when add new account. [#2.2]2.2 Can I view/add/update/delete a user? Yes - if you are the Super User. Once you add other users into the system, they will be listed on the "Manage Users" page. Here, you can click on "User ID" to view, update details or delete the selected user. To add a new user, click "Add New User". [#2.3]2.3 What is a "Token ID"? Tokens are used by Super Users, Approvers and Account Controllers when logging on. Token ID is a token serial number on the back of each token. Select a different Token ID for each User. If you are adding a maker or an account viewer, select "No Token". It is important to give the right token to the right Approver. [#2.4]2.4 What is "User ID"? When adding a new user, the Super User has to assign a new User ID for each user to log on. The User ID - must contain 4 - 20 characters - must contain only English letters (a-z, A-Z), or numeric (0-9) or a combination of both - must not contain special characters or spaces - is no case sensitive [#2.5]2.5 How do I set up a "New Password"? The password - must contain six or more characters - must contain at least one number (0-9) and at least one letter (a-z, A-Z) - is allowed for special characters except & % + - is case sensitive Please enter the new password and confirm it by re-entering the password. [#2.6]2.6 What is a "Maker Group"? A Maker can create and submit a transaction, but the transaction will not be processed unless it is approved by the Approver(s) as set by the Super User. There are two types of Maker; Payroll Maker and Other Services Maker. If you wish to assign this user the ability to make and submit Payroll transactions only, select "Payroll Maker Group" in the Maker Group. If you wish to assign this user the ability to make and submit all other transactions, tick "Other Services Maker Group" in the Maker Group. [#2.7]2.7 What is an "Approver Group"? An Approver has permission to approve/deny a transaction as set by the Super User. There are two types of Approver: Payroll Approver and Other Services Approver. If you wish to assign this user the ability to approve/deny Payroll transactions only, select "Payroll Approver Group" in the approver group. If you wish to assign this user the ability to approve/deny all other transactions except Payroll transactions, select "Other Services Approver Group" in the approver group. [#2.8]2.8 What is an "Account Viewer Group"? An Account Viewer has rights to view an account summary, account statements and the images of cheques. The Super User can assign a Maker, an Approver, or a ReportViewerto this role as well. [#2.9]2.9 What is a "Report Viewer Group"? A Report Viewer has rights to view reports such as Merchant Report. The Super User can assign a Maker, an Approver,or an Account Viewerto this role as well. [#2.10]2.10 How can I view details of each user? Select the user by clicking on "User ID" on the Manage Users page and you will see details of this user. If you wish to see user activities, click "View Log". Here, you can choose to view the user activities during a specific period. [#2.11]2.11 What kind of information can be seen in "User Activities"? You can view any types of activity by a user within a specified time. Information such as transaction type, result, date and time can be seen here. 3. Manage Permissions [#3.1]3.1 What is "Manage Permissions"? You can set permission according to your company preferences. The Number of Approvers needed to approve each transaction can be set based on the transaction limit. Two types of permission can be set here, Payroll permission and Other permission. [#3.2]3.2 What is "Payroll Permission"? You can set the Number of Approvers needed to approve each Payroll transaction based on the transaction limit. Example: Payroll Permission Transaction Upper Limit Number of Approvers Required 1,000,000 1 5,000,000 2 In this example, each Payroll transaction of less than 1,000,000 can be approved by one approver. If the Payroll transaction is more than 1,000,000 and less than 5,000,000, it has to be approved by two approvers in order to be processed. [#3.3]3.3 What is "Other Permission"? If the transaction is not a Payroll transaction such as Funds Transfer, Bill Payments, or Batch Transfers, you can set the Number of Approvers needed to approve each transaction based on the transaction limit here. Example: Other Permission Transaction Upper Limit Number of Approvers Required 1,000,000 1 5,000,000 2 In this example, each transaction (except Payroll transaction) of less than 1,000,000 can be approved by only one Approver. If the transaction amounts to more than 1,000,000 and less than 5,000,000, it has to be approved by two Approvers in order to be processed. [#3.4]3.4 Can I view or change the permission? Yes, simply go to the "Manage Permissions" page and select the type of permission you wish to view or change. After you are finished, click "Update" to submit or "Back" to return to the previous page. [#3.5]3.5 What is "Approver List"? Approver List contains the names and User IDs of every Approver in a particular group i.e. "Payroll" group and "Other" group. [#3.6]3.6 What are "Permission Rules"? Permission Rules allow you to set the Number of Approvers needed to approve each transaction based on the transaction limit. Example: Permission Rules Transaction Upper Limit Number of Approvers Required 1,000,000 1 5,000,000 2 In this example, each transaction of less than 1,000,000 can be approved by only one Approver. If the transaction is of more than 1,000,000 and less than 5,000,000, it has to be approved by two approvers in order to be processed. 4. Manage Company Accounts [#4.1]4.1 What is "Manage Company Accounts"? Instead of displaying the Account Number and Account Name on BIZ iBanking, you can set up an Account Nickname for each account to be shown here. [#4.2]4.2 What is an "Account Nickname"? An Account Nickname is a short name that helps each user recognize the account when making a transaction. The Account Nickname can be set as a purpose of the account such as Payroll, Utility Payments. [#4.3]4.3 How can I set an Account Nickname? A list of all registered accounts will be shown here. Click on the Account Number you wish to give an Account Nickname to. Enter the Account Nickname and click "Update" to save it. 5. Manager Reports [#5.1]5.1 What is "Manager Reports"? "Manage Reports" is the menu for Super User to activate/deactivate all reports that are provided in BIZ iBanking such as the merchant report. [#5.2]5.2 How can I activate the report service? To activate the report service, 5.2.1) Select the report name you want to activate and click "Activate" button. We suggest you to read information before click "Activate". 5.2.2) Select the account number (only registered accounts) that is linked to the report. Then, click "Setup" button. Note: Super User is required to activate each report service at the first time. [#5.3]5.3 After activate the report service, what is the next step? The Super User should assign the report viewer permission to the users by click "Setup Users to View Merchant Reports", in the confirmation page or click “Manage Users” on the left-hand side. 6. Manage Tokens [#6.1]6.1 What is "Manage Tokens"? “Manage Tokens” is the electronic application for amendment BIZ iBanking service for replacement of token(s) due to the battery life time. You will be authorized to do this function when the token(s) have been used for 4 years since applying BIZ iBanking. There are 2 steps of the amendment process for replacement of token(s):- - Step 1: To request the Bank for replacement of token(s) - Step 2: To request the Bank for assign the new token(s) to user(s) Note: BIZ iBanking provides this function for the token(s) you received when applying BIZ iBanking only. For other tokens, please submit the application for amendment BIZ iBanking service at the branch you applying BIZ iBanking. [#6.2]6.2 If I am authorized to do this function, what is the next step? When you are authorized to do this function, BIZ iBanking will display the actions. Super User is required to do it. There are 2 steps of the amendment process for replacement of token(s). Step 1: To request the Bank for replacement of token(s) 1.1) Select "Manage Tokens" on the left of the page. 1.2) Click "Step 1" to activate the request for replacement of token(s). Here, the system will display the token information that will be out of battery. 1.3) Click "Confirm" to confirm your request. The system will display the confirmation page. Here, you will get the information how to pick up the new token(s). To print this page, click "Print" on the top right corner. Step 2: To request the Bank for assign the new token(s) to user(s) You are required to have the new token(s) before assigning the new token(s) to the user(s). 2.1) Select "Manage Tokens" on the left of the page. 2.2) Click "Step 2" to activate the request for assign the new tokens(s) to user(s). Here, the system will display the token information that will be replaced. 2.3) To assign the new token to Super User, enter the serial number of new token that receiving from the bank. 2.4) To assign the new token to Other User, select the current serial number of other user’s token in drop-down list and enter the serial number of another new token that receiving from the bank. 2.5) Click "Confirm" to confirm your request. The system will display the confirmation page. To print this page, click "Print" on the top right corner. Note: The new token of each user is required to use when logging on BIZ iBanking next time. 7. Company Preferences [#7.1]7.1 What are "Company Preferences"? You can set up a Transaction Daily Limit based on your company preferences here. There are four types of transaction you can set the Transaction Daily Limit for; Funds Transfer, Bill Payments, Payroll and Batch Transfers. [#7.2]7.2 How can I set up a Transaction Daily Limit? For security reasons, you can set your own Company Transaction Daily Limit to apply to each type of transaction here. Each day's total transaction amount cannot exceed the limit you set. Example: If you set the "Funds Transfer" transaction daily limit to 5,000,000, the total amount of Funds Transfer transactions made each day cannot exceed 5,000,000. To submit your settings, click "Update". You can always come back to make changes here. 8. BizPromptPay Registration [#8.1]8.1 Where can I register for BizPromptPay? You can register for BizPromptPay at any Bangkok Bank branch nationwide or with BIZ iBanking. [#8.2]8.2 What are the documents required for registering for BizPromptPay on BIZ iBanking? No documents are required. [#8.3]8.3 How can I register for BizPromptPay with BIZ iBanking? Only the Super User can register for BizPromptPay with BIZ iBanking. You need to select “Manage BizPromptPay” and then the account you wish to register. [#8.4]8.4 Can I use the company TAX ID to link with multiple accounts? No, the company TAX ID can be linked with only one account. [#8.5]8.5 How many account types can be registered for BizPromptPay? You can register either a Savings Account or a Current Account. However, before registering for BizPromptPay the account must have already been registered with BIZ iBanking. [#8.6]8.6 Can I change the account linked with BizPromptPay on BIZ iBanking? Yes, the Super User can switch your registration to another account. However, the new account must have already been registered with BIZ iBanking. [#8.7]8.7 If I’m registered for BizPromptPay, can I still make funds transfers using the existing service?Yes, you still can use the same service as usual. |