BIZ- Pay Bills
| 1. Pay Bills 1.1 What is “Pay Bills”? 1.2 How can I add a Payee? 1.3 How can I pay my bills? 1.4 How can I schedule my Bill Payments? 2. Payment History 2.1 What is “Payment History”? 2.2 What is the "Bank Ref. No."? 2.3 What is the “From Account”? 2.4 What is the "Status"? 2.5 Can I view individual Bill Payment Detail? 3. Pending Payments 3.1 What are Pending Payments? 3.2 Can I review/delete a Pending Payment? |
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| 1. Pay Bills [#1.1]1.1 What is “Pay Bills”?You can pay your bills online using this feature if your Payee is already registered with Bangkok Bank. Then you can add this Payee to your Payee List and make Bill Payments based on information from your bills. Bill Payments can be made immediately or as scheduled – up to 12 months from the current date. [#1.2]1.2 How can I add a Payee? This is a “Super User” only function. 1.2.1)Click on “Admin” on the top right of the page, you will be directed to the “Admin” section. 1.2.2) Select “Manage Payees” on the left, you then will be directed to the “Manage Payees” section where you can click “Add New Payee”. 1.2.3) Select the Type of Business of your Payee. Then enter the Payee Name. Click “OK”. Here, you can enter Payee Information for future use. 1.2.4) Fill in your Customer Number or Ref. #1 as shown on your service or goods invoice. You can select a Nickname for this Payee here as well. 1.2.5) Click “Add New Payee”. You will see a confirmation that this Payee Information has been added. To make a new Bill Payment, you need to click “Exit Admin”. [#1.3]1.3 How can I pay my bills?A Payee must be added on your Payee List before you can make a payment. See “How can I add payee?” for instructions. To pay your bills, please select the “Pay Bills” menu and choose “Pay Bills”. You can make a Bill Payment by following these steps: 1.3.1) Select an Account you wish to make a bill payment from “From Account” drop-down list. 1.3.2) Select a Payee from the "Pay To" list. 1.3.3) You will see “Service Code” of the selected Payee Company. 1.3.4) The "Customer Number (Ref. #1)” will be shown according to what was filled in when “Super User” added this Payee. You can change this number before making a payment, if it is not the right one. Correcting it in “Manage Payees” will affect your future payments. 1.3.5) Enter the "Reference Number (Ref. #2)” as shown on your invoice. 1.3.6) Enter the “Amount” you wish to make a payment. 1.3.7) You can enter a personal reminder note if you wish. This note is not to be sent to the Payee. It will be for your own reference only. 1.3.8) Select “Immediate Payment” if you wish to make the payment immediately or select “Schedule Payment” if you wish to schedule your payment dates. See “How can I schedule my Bill Payments?” for instructions. 1.3.9) If you select “Immediate Payment”, you need not to enter a due date here. The transaction will be processed immediately after you confirm your payment and the transaction is approved. Unless you are “Super User”, the transfer will be processed immediately.If you select “Schedule Payment”, please see instructions in “How can I schedule my Bill Payments?” 1.3.10) Click "Next” to proceed, or "Cancel" to clear the whole page. 1.3.11) Here, you can review your payment. Click “Confirm” to proceed or "Back" to revise your instruction. 1.3.12) You will see the payment confirmation page which returns a Bank Reference Number for your reference. To print this page, click "Print" on the top right corner. Note: If Super User makes this instruction, you will be asked to enter a Token Password to re-confirm it. [#1.4]1.4 How can I schedule my bills?Please choose “Schedule Payment” when you select date. Then follow these steps: 1.4.1) Select your future Payment Date. Your Payment Date cannot be today’s date. 1.4.2) Click "Next” to proceed, or Click "Cancel" to clear the whole page. 1.4.3) Here, you can review your Bill Payment. Click “Confirm” to proceed or "Back" to revise your instruction. 1.4.4) You will see the Bill Payment confirmation page which returns a Bank Reference Number for your reference. To print this page, click "Print" on the top right corner. Note: If Super User makes this instruction, you will be asked to enter a Token Password to re-confirm it. 2. Payment History [#2.1]2.1 What is “Payment History”?Payment History is a List of Bill Payment instructions that you have made, together with a report on whether or not the payment was successful. The report covers the previous days. To print the report, click the "Print" button on the top right corner of the page. [#2.2]2.2 What is the "Bank Ref. No."?It is your transaction reference number. If you do not have this number, you can leave it blank and narrow down your search using other criteria such as “From Account”, “Status”, “Starting Payment Date”, etc. [#2.3]2.3 What is the “From Account”?It is the Account Number that the Bill Payment will be made from. [#2.4]2.4 What is the "Status"? It is the status of the Bill Payment transaction you wish to view. You can select to view “All”, “Pending” or “History” payments. [#2.5]2.5 Can I view individual Bill Payment Detail?You can select to view any Bill Payment Detail by clicking on the specific "Bank Ref. No.". Then you will see the detail of the selected transaction. 3. Pending Payments [#3.1]3.1 What are "Pending Payments"?Pending Payments are Bill Payments that have not yet been paid. To print the report, click the "Print" button on the top right corner of the page. [#3.2]3.2 Can I review/delete a Pending Payment?Yes, if you have approval rights. Please select any Pending Bill Payment you wish to review and click on its "Bank Ref. No.". You will see the detail of the selected Pending Bill Payment. Here, you can delete the Pending Bill Payment. Note: To delete the scheduled Bill Payment, you need to do it a least one day prior the Payment Date. |