Bualuang iBanking – Hint
1. How to log onto Bualuang iBanking for the first time
Step 1 – Read the Terms and Conditions
Please read and accept the Terms and Conditions Governing Bualuang iBanking Service.
Step 2 – Confirm your personal information
Please enter your 13-digit Identification Card number (for Thai customers) or Date of Birth (for Foreign customers). Click “Confirm” to proceed.
Note: If you’re resetting your PIN and User ID via an ATM, after you accept the Terms and Conditions Governing Bualuang iBanking Service, an One Time Password (OTP) will be sent via SMS to the mobile phone number you pre-registered with the bank. Please enter the One Time Password (OTP) and your 13-digit Identification Card number (for Thai customers) or Date of Birth (for Foreign customers). Click “Confirm” to proceed.
Step 3 – Set your Bualuang iBanking Password
Please set your Bualuang iBanking password, which you will use for your next log on. Click “Confirm” to confirm the password.
2. What is a One Time Password?
A One Time Password (OTP) is a numeric password Bangkok Bank sends to your mobile phone via SMS to confirm certain transactions or events, such as when you log onto a service for the first time, register a new 3rd Party Account or register for the Direct Debit Service. Each OTP can be used only once and will expire 5 minutes after it has been sent to you.
3. What are the password requirements?
You will need to enter your password every time you log on to Bualuang iBanking. Passwords must adhere to the following format:
- Password must be 8-32 characters and consist of both numbers and letters
- The system will not allow identical Passwords and User IDs, so avoid creating a Password that contains a User ID
- Only English characters are accepted (it is case sensitive so recognizes capital letters)
- Special characters are allowed, except < > % & | -- + and =
- Do not choose a Password and User ID similar to what you use with email and other social networks e.g. Facebook, Google+ or Twitter
- Do not choose a Password that can be easily guessed – e.g. birthdates, first or last names, vehicle license plates – and do not share your Password and/or User ID with others
Note: 1. Change your Password often to ensure the safe and secure use of this service
2. Install anti-virus applications onto your computer, mobile phone, smartphone or tablet that you use for online transactions