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Debit Card

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1.
Select a debit card on the account details screen.
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2.

Select "Renew expiring debit card"

 
You can process the transaction up to 60 days in advance before the debit card expires.

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3.
Choose the type of debit card you want to renew.
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4.

Check debit card details, select "Request debit card". Then read the terms and conditions and select "I agree".

 
If changing the card from a digital debit card to a combination physical and digital debit card, there will be a card issuance fee of 100 baht.

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5.
Review the transaction details and select "Confirm and activate digital card".
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6.

Once the transaction has been completed, you will receive an eSlip and email transaction record.

  • You will receive your debit card within 7 working days; however, it also depends on delivery distance.
  • After receiving the debit card, please activate the card according to the bank's instructions.
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Renew expiring debit card
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1.
Go to “More services” and select “Manage debit card”
2.
Enter your 6-digit Mobile PIN.
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3.
Select "Request Replacement debit card"
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4.

Select the card you want to suspend (The system will

display all debit cards from all accounts added in

Mobile Banking which have been suspended)

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5.

Select the reason for a replacement (card damaged /

card lost / forgot ATM PIN / card retained by ATM /

other) and select “Next”

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6.

The system will display cards eligible for replacement.

Select a replacement card.

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7.

The system will display debit card details (for digital cards, the system will also provide options for requesting a physical card).

Read the sales sheet before requesting a debit card and select “Confirm”.

Select “Request debit card”.

8.

Read the consent (different for each card type).

Read the terms and conditions and then select

“Accept”

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9.
Select “Confirm” (In case of a digital card, this is to confirm and activate the card).
10.
Enter your 6-digit Mobile PIN as an e-Signature.
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11.

Request for replacement card successful. You will

receive a confirmation email and your card via post

within 3-7 business days.

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simple-tab
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Card Replacement
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10000
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1.
Select "Accounts" then select the account for your debit card request
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2.
Select "..." at the top right corner
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3.
Select “Manage debit card”
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4.
Select “Request for debit card”
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5.

The system will display debit cards in the category of

  • Digital Debit Card
  • Debit Card
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6.
Read the selected card details and select "Accept"
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7.
Review request details
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8.
Check your information and select "Confirm"
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9.
Successfully requested. You will receive your card via post within 3-7 business days.
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10.
The debit card image will be displayed on the Account details page. Select the card to view the information and transactions.
tab-variant
simple-tab
tab-name
Request
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1.
Select "Accounts" and select the account for your debit card request
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2.
Select "..." at the top right corner
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3.
Select “Manage debit card”
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4.
Select “Activate debit card”
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5.
Enter the 7th to 12th digits on the card
 
Note: For Be1st Digital physical card, you can see the full card number by selecting the debit card image on the account details page and select “View card info”.
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6.
Set and confirm your 6-digit ATM PIN and press "Next"
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7.
Enter One time Password (OTP) sent via SMS
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8.
Successfully activated debit card
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Activate
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1.
Go to "More Services" and select "Manage debit card"
2.
Enter your 6-digit Mobile PIN or use Touch ID / Face ID / Fingerprint
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3.
Select “Change debit card limits”
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4.
Select the card for which you want to change the limit. (The system will display all debit cards from all accounts added in Mobile Banking.)
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5.
You can check the selected card spending limit and select “Change limit” to choose your preferred limit.
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6.
Select your preferred limit per day and select "Done"
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7.
Verify your mobile no. and enter the One Time Password (OTP), only required when you increase the limit.
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8.
Debit card spending limit successfully changed. You will receive a notification via SMS, Push notification and e-mail.
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Change limits
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1.
Go to "More Services" and select "Manage debit card"
2.
Enter your 6-digit Mobile PIN
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3.
Select "Suspend debit card"
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4.
Select the card for which you want to suspend (The system will display all debit cards from all accounts added in Mobile Banking.)
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5.
Select suspension reason and click "Suspend this card"
6.
Debit card successfully suspended. You will receive a notification via SMS, Push notification and e-mail.
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Suspend
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1.
Go to "More" and then select "Notifications"
2.
Enter your 6-digit Mobile PIN or use Touch ID / Face ID / Fingerprint
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3.

Turn on “Push notifications”

 
Note: Turning off push notifications means all notifications will be disabled, including debit/credit card spending, rewards redemption, PayAlert and bank announcements

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tab-name
Turn on Push Notifications
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1.
Go to "More services" and select "Manage debit card".
2.
Enter your 6-digit Mobile PIN.
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3.
Select “Lock / unlock debit card”.
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4.
Select the card you want to lock / unlock.
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5.
Select the category you want to lock / unlock and select "Save".
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6.
Debit card locked / unlocked successfully. You will receive a notification via email.
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simple-tab
tab-name
Lock / Unlock Debit Card
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central-aligned, pad-top-30
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