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Authentication Service (NDID)
Reliable and safe to confirm your identity wherever you are
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Key Benefits
Use cutting-edge technology to verify your identity via the National Digital ID platform (NDID), so you can be confident and safe when applying online services of government and private companies
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Convenient
Enroll to use the Authentication service anytime on Bangkok Bank Mobile Banking application
Reliable
Use facial recognition technology to verify your identity
Secure
Connect related parties in the National Digital ID platform using blockchain technology
Free
No fee for enrollment and authentication service
Enrollment Conditions
- For Thai nationals only
- Required to have completed the Know Your Customer (KYC) process to apply for products at Bangkok Bank branch before e.g. savings account
- Enrollment is available via Bangkok Bank Mobile Banking application only.
- Enrollment is available on the application every day from 06:00 a.m. to 11:00 p.m.
How to use the service
Follow a few steps on the Bangkok Bank Mobile Banking application and you are ready to use
the service and receive notifications for all your authentication requests.
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1.
Go to "More" menu and select "NDID service"
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Select "Enroll" then read and "Accept" Terms and Conditions to use the service
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3.
Enter your Citizen ID card information and select "Next"
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4.
Enter the One Time Password (OTP) received via SMS to verify your mobile phone number
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Verify yourself by facial recognition, click "Confirm your consent" then select "Next"
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Fit your face in the frame and follow instructions for liveness detection
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The system will display the successful result of your enrollment.
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Receive notification on authentication request
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Go to "More" menu and select "NDID service"
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Select "Pending request"
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Review the authentication request details and select "Proceed"
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Enter the One Time Password (OTP) received via SMS to verify your mobile phone number
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Verify yourself by facial recognition, click "Confirm your consent" then select "Next"
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Fit your face in the frame and follow instructions for liveness detection
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Verify and click "Confirm your information and consent" then select "Accept"
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The system will display the successful result of your authentication.
Frequently Asked Questions
TOOLS & ASSISTANCE
