หนังสือแจ้งการคุ้มครองข้อมูลส่วนบุคคล ธนาคารกรุงเทพ สาขาสิงคโปร์
List of our insured deposit products as maintained in our register of insured deposits with SDIC
| Product Category | Name of Insured Deposits | Product Code |
| Current Accounts | CURRENT ACCOUNT | CA |
| Current Accounts | GUARANTEE DEPOSIT RECEIVE | DQ |
| Fixed Deposit Accounts | DEPOSIT-FIXED | DF |
| Savings Accounts | DEPOSIT-SAVING | DS |
SDIC webpage
SDIC Consumer Guides
Financial Industry Disputes Resolution Centre (FIDReC)
At Bangkok Bank, we value your feedback and are committed to addressing your concerns as soon as possible. Upon receiving your feedback, we will provide an acknowledgement within 2 business days and a final response within 14 business days. If additional time is required due to the complexity of the matter, we will inform you accordingly, and we seek your understanding should such a need arise.
If, despite our best efforts, you believe that we have not addressed your concerns, you may seek assistance from the Financial Industry Disputes Resolution Centre Ltd (FIDReC). At present, FIDReC's services are available to consumers who are individuals, sole proprietors, small businesses, and charities for claims against licensed financial institutions. The jurisdiction of FIDReC in adjudicating disputes between banks and consumers is up to S$150,000 per claim.
More information is available at the FIDReC website: https://www.fidrec.com.sg/