1. New Transfer
1.1What is “New Transfer”?
Use this screen to set up a funds transfer between a registered account and any registered account or recipient account that “Super User” has added to a company’s recipient list. You can make a funds transfer effective immediately, schedule a transfer date, or schedule a recurring transfer date. Only “Super User” can set up a recurring transfer.
1.2Whom can I transfer funds to?
You can transfer funds to both your own registered accounts and recipient accounts (Third-Party accounts) which have been added to a company’s recipient list by a “Super User”. These accounts can be with Bangkok Bank or with other banks.
1.3How can I set up a recipient account?
This is a “Super User” only function. Please click “Admin” on the top right corner of the page to enter the “Admin” section.
1.3.1)Select “Manage Recipients” on the left of the page.
1.3.2)Click the “Add New Recipient” button in the middle of the page. Here, you can add a Recipient Name, Recipient Address, Account number, Bank name, and E-mail Address for the new recipient.
1.3.3)Click “Add New Recipient” to confirm your settings. You will see a confirmation of the new recipient information.
1.4How can I set up a "New Transfer" to a recipient account which is a Bangkok Bank account?
1.4.1)Select the “Transfers” menu and “New Transfer” sub-menu.
1.4.2)Select any account which you wish to transfer funds from. Do this from the dropdown list in "From Account".
1.4.3)Select type of account and the account you wish to transfer money to. This can be “Own Account” or “3rd Party – Bangkok Bank” account.
1.4.4)Enter the "Amount" to be transferred.
1.4.5)Enter the “Date”. Select “Immediate Transfer” if you wish to make funds transfer effective immediately. The transaction will be processed immediately after you confirm your transaction and the transaction is approved. Otherwise, select “Schedule Transfer” if you wish to schedule your transfer date.
1.4.6)For the recipient having an E-mail address, you can notify the recipient when funds are transferred. Enter “Transfer Reference” and select to send an E-mail advice to the recipient.
1.4.7)Click "Next” to proceed, or Click "Cancel" to clear the whole page.
1.4.8)Here, you can review your Funds Transfer transaction. Click “Confirm” to proceed or "Back" to revise your instruction.
1.4.9)You will see the funds transfer confirmation page which returns a “Bank Refer. No.” for your reference (plus a transfer series no. for a recurring transfer). To print this page, click "Print" on the top right corner.
Note: If Super User makes this instruction, you will be asked to enter a Token Password to re-confirm it.
1.5How can I set up a "New Transfer" to a recipient account which is at any other bank?
1.5.1)Select the “Transfers” menu and “New Transfer” sub-menu.
1.5.2)Select any account which you wish to transfer funds from. Do this from the dropdown list in "From Account".
1.5.3)Select type of account, “3rd Party – Other Bank”, and the account you wish to transfer money to.
1.5.4)Enter the "Amount" to be transferred.
1.5.5)Enter the “Transfer Date”.
1.5.6)For the recipient having an E-mail address, you can notify the recipient when funds are transferred. Enter “Transfer Reference” and select to send an E-mail advice to the recipient.
1.5.7)Click "Next” to proceed, or Click "Cancel" to clear the whole page.
1.5.8)Select the “Funds Transfer Method” you wish to transfer. Then, click "Next” to proceed, or Click "Back" to edit information.
1.5.9) Here, you can review your funds transfer transaction. Click “Confirm” to proceed or "Back" to revise your instruction.
1.5.10) You will see the funds transfer confirmation page which returns a “Bank Refer. No.” for your reference. To print this page, click "Print" on the top right corner.
Note: If Super User makes this instruction, you will be asked to enter a Token Password to re-confirm it.
1.6Are there any limitations to transfer funds to a recipient account at any other bank?
There are limitations for each of the funds transfer methods transfering funds to a recipient account at any other bank.
BAHTNET method:
- Transaction will be processed on business day only, during 8.30 a.m. – 14.30 p.m.
- Require recipient information such as “Company Name”, “Company Address”, “Recipient Name”, “Recipient Address”, and “Transfer Reference”, in English.
- The receiving bank will charge a fee to the recipient.
SMART – Credit Same Day method:
- Transaction will be processed on business day only.
- The maximum transaction amount is 2,000,000.00 Baht.
- The approved transaction is submitted to the Bank before 9.00 a.m. on the transfer date.
SMART – Credit Next Day method:
- Transaction will be processed on business day only.
- The maximum transaction amount is 2,000,000.00 Baht.
- The approved transaction is submitted to the Bank before 9.00 a.m. one business day prior to the transfer date.
1.7What is “Transfer Reference”?
“Transfer Reference” is a note to remind company for transfer transaction. This “Transfer Reference” will be sent to the recipient if you select to send an E-mail advice to the recipient when funds are transferred.
1.8What are the rules of “Transfer Reference”?
“Transfer Reference”
- is available for 32 characters
- is allowed for special characters except & % +
Note: For BAHTNET funds transfer method, “Transfer Reference” must contain only English letters or numeric.
2. Transfer History
2.1What is “Transfer History”?
Transfer History is a List of Funds Transfer instruction that you have made, together with a report on whether or not the Funds Transfer was successful. The report covers the previous days. To print the report, click the "Print" button, which on the top right corner of the page.
2.2What is the "Bank Ref. No."?
It is your transaction reference number. If you do not have this number, you can leave it blank and narrow down your search from other criteria such as “From Account”, “Status”, or “Starting Due Date”.
2.3What is the “From Account”?
It is the Account that the funds will be transferred from.
2.4What is the "Status"?
It is the status of the Funs Transfer transaction you wish to view. You can select to view “All”, “Pending” or “History” transfers.
2.5Can I view individual Funds Transfer Detail?
You can select to view any Funds Transfer Detail by clicking on the specific "Bank Ref. No.". Then you will see the detail of the selected transaction. In case of a Recurring Funds Transfer, you will see a recurring "
" symbol.
2.6What is the "Status" in “Funds Transfer Detail”?
The definition of each status as follow:
- POSTED: the Funds Transfer was successfully processed.
- CANCELED: the Funds Transfer was deleted.
- REJECTED: the Funds Transfer could not be processed.
3. Pending Transfers
3.1What are “Pending Transfers”?
Pending Transfers are Funds Transfer transactions that are not yet completely processed. For a Recurring Funds Transfer, only the next Transfer Date will be shown. To print the report, click the "Print" button on the top right corner of the page.
3.2Can I review/delete a Pending Transfer?
Yes, if you have approval rights. Please select any pending Funds Transfer you wish to review and click on its "Bank Ref. No.". You will see the detail of the selected pending Funds Transfer. Here, you can review or delete the pending Funds Transfer.
In case of a Recurring Funds Transfer, you will see a Recurring "" symbol. If you delete a transaction of the Recurring Funds Transfer, the entire series will be deleted as well.
Note:
- To delete a scheduled Funds Transfer to Recipient‘s other Bank Account, you will need to do it at least two days prior to the Transfer Date.
- To delete the scheduled Funds Transfer to own Registered Account or Recipient’s Bangkok Bank Account, you will need to do it at least one day prior to the Transfer Date.
4.Manage Recipient Detail
4.1What is the “Manage Recipient Detail”?
Here, the “Super User” or “Approver” can update the recipient information such as “Recipient Name (in English)”, “Address (in English)”, “E-mail Address”.
