Bangkok Bank confirmed that one of the Bank’s employees working at the collateral and mortgage center located on the 3^rd floor of Phlaplachai office building in Bangkok tested positive for Covid-19 today (April 2, 2021), with transmission likely from a close contact outside the Bank.

The Bank has implemented measures to prevent spread of the virus and ensure its employees’ safety in accordance with the regulations of the Department of Disease Control, the Ministry of Public Health as follows:

1. Temporarily closed the collateral and mortgage center, 3^rd floor, Phlaplachai office building, to sanitize and clean the area, as well as spray disinfectant in the whole building in accordance with measures of the Department of Disease Control, Ministry of Public Health.
2. Asked all employees who worked closely with the infected employee to self-quarantine at home immediately for the standard period specified by the Ministry of Public Health.
3. Notified customers who received service from the employee during March 19 - April 1, 2021, so that they can get tested for Covid-19 at the hospital or quarantine themselves for 14 days.

Investigation of this employee’s symptoms and travel records showed that the employee came to work at the collateral and mortgage center, 3^rd floor, Phlapphachai Building, without any symptoms. On April 1, 2021, the employee was informed by a friend, who is not a bank staff, that they were infected with Covid-19. As such, the employee went to the hospital for testing and received a positive diagnosis for Covid-19 on April 2, 2021. The employee is currently under a doctor’s supervision and does not show severe symptoms.

The Bank prioritizes the health and safety of its customers, employees and families as well as the public by implementing strict measures in accordance with the Public Health Ministry’s hygiene standards to prevent and control the spread of Covid-19, especially when it comes to providing customer service. Throughout the pandemic, the Bank has implemented strict measures consisting of social distancing, partitioned counters at branches, and asking staff to consistently follow preventive measures including wearing face masks, social distancing and hand washing to ensure safety for society as a whole. These preventive measures are part of the Bank’s commitment to be a trusted partner to get through this crisis together.