FAQs

• How can I transfer funds to Singapore via PromtPay International?
  You can use Bangkok Bank Mobile Banking to make a transfer without any extra registration required. #newtab View details
  You can also receive money from Singapore via PromptPay International. Simply register for PromptPay using your mobile phone number with Bangkok Bank, then provide your mobile phone number to the sender in Singapore. #newtab View details
   

• What information do I need to transfer funds to Singapore via PromptPay International?
  You will need to provide the recipient’s mobile phone number registered for PayNow with one of the participating banks in Singapore. List of participating banks: United Overseas Bank (UOB), DBS Bank (DBS), Overseas-Chinese Banking Corporation (OCBC).
   

• What currency can I transfer?
  You can only transfer funds in SGD. The Bank will apply the same exchange rate as SWIFT’s outward transfer, "Selling Rate - TT".
   

• Is there a limit to the amount I can transfer?
  You can transfer up to 1,000 SGD/transaction/day.
   

• How much does it cost to transfer funds to Singapore using PromptPay International?
  It is 150 baht/transaction.
   

• Will the recipient in Singapore get full amount of funds?
  Yes. The recipient will receive full amount in SGD.
   

• Can foreigners use the service?
  Yes, foreigners that are already using Bangkok Bank Mobile Banking, can use the service.
   

• In case of a wrong money transfer, can I get it back?
  Please call Bualuang Phone 1333. You may or may not get your money back as it depends on the recipient in Singapore. The Bank in Singapore will also charge a fee of 13 SGD (approximately 300 baht).