Overseas Claims Service by AIA Regional Support

A supplementary service to take care of your medical expenses as a privilege service offered to Be Together Infinite Health and AIA Infinite Care Rider customers. Customers can get their medical expenses pre-authorized prior to their treatment in hospital under the AIA Healthcare overseas network without advance payment.

The AIA Regional Passport Overseas Claims Service will support you to

• Access cashless medical services in hospital under the overseas network (except for emergency cases)
• Plan your medical treatment in advance
• Have more medical treatment options

Notes

• “AIA Regional Passport” Overseas Claims Service covers the Insured in case of hospitalization, except for emergency.
• The Insured can use the “AIA Regional Passport” Overseas Claims Service only at AIA network hospitals. AIA reserves the right to change the hospital list.
• The Insured has to submit the Pre-Authorization Form (PAF) to AIA before each hospitalization.
• This service will cover the medical expenses as specified in the Letter of Guarantee (LOG) issued by AIA to the Insured before each hospitalization. Any incurred medical expenses exceeding the amount specified in the LOG will be the responsibility of the Insured.
• AIA will consider medical expenses coverage of the service based on the benefit table of Be Together Infinite Health and AIA Infinite Care Rider according to the insurance plan of the Insured. All terms and conditions will be in accordance with those specified in the policy. The Insured will have to pay expenses beyond the coverage, if any.
• AIA Company Limited’s terms and conditions apply on the “AIA Regional Passport” Overseas Claims Service.