Mobile ID Service

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Announcement

The Bank will temporarily suspend the Mobile ID service, starting from May 29, 2026 until further notice. During this period, you will not be able to use Mobile ID services via the atta application to authenticate your identity for an e-Savings account opening and for postal service at Thailand Post’s Service point

The Bank sincerely appreciates your trust in our services and apologizes for any inconvenience caused. For further inquiries, please contact Bangkok Bank Call Center 1333 or 0 2645 5555

2026-01-01T10:00:00

2026-09-30T10:00:00

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Mobile ID

A form of digital identity for authentication using the mobile number together with atta by Bangkok Bank application to access services of public and private organizations

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Mobile ID

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Convenient

Access Mobile ID authentication anytime, anywhere via atta by Bangkok Bank app

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Fast

Make financial transactions online instantly after Mobile ID authentication without the need to visit branches or service points

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No documents required

Identification documents or Citizen ID card is not required

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Secure

Use blockchain and multi-factor authentication technology to strengthen security and protect your privacy

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Registration

Register for Mobile ID at your mobile operators’ service points participating as an identity provider of the Mobile ID platform
*Check your mobile operator’s announcements for the list of Mobile ID registration service points

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Registration

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How to register

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1. Present your Citizen ID card

Staff will check your Citizen ID card with the card reader

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2. Take a photo

As a reference for your identification

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3. Download mobile operator application

To use for subsequent log on with Mobile ID

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4. Download atta by Bangkok Bank application

For authentication with Mobile ID to open an e-Savings account

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*e-Savings account opening service currently supports Mobile ID from AIS, dtac and TrueMove H (NT will be available soon)

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How to register

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Mobile ID Authentication Process

For e-Savings account opening via atta by Bangkok Bank application

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Mobile ID Authentication Process

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Details about e-Savings Account

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Authenticated with atta app for e-Savings account opening
 
Enter the 7-digit reference code received from Mobile Banking app and your Citizen ID number

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Authenticated with the mobile operator app

 
- Enter your registered mobile number

- Follow the instructions for authentication on the mobile operator app

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If successful, the system will display your Mobile ID authentication results
 
- Return to Mobile Banking app to proceed with the next step of account opening

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