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How to apply


Apply on Bangkok Bank website

You can apply for Bualuang iBanking via our website. Set up User ID and Password, register online and then use the service immediately.

You can apply for Bualuang iBanking online simply complete our five-step registration 

Please note: You may not be able to apply for the service via the website channel in certain situations.  If either of the situations below are relevant to you, please visit your nearest Bangkok Bank branch to apply.

  • If your main account is a joint account.
  • If you hold a “tourist” or “non-immigrant” visa. (The bank will consider your submitted documents for approval of your application.)

Apply at a Bangkok Bank ATM

Visit any ATM with your ATM or debit card, select “Apply for service” and follow the on-screen instructions (click here to view the application steps).

Please note: You may not be able to apply for the service via the website channel in certain situations.  If either of the situations below are relevant to you, please visit your nearest Bangkok Bank branch to apply.

  • If your main account is a joint account.
  • If you hold a “tourist” or “non-immigrant” visa. (The bank will consider your submitted documents for approval of your application.)

Apply at the branch

Simply print out an application form and take it into your nearest branch (or obtain a copy of the form at your branch and fill it out) along with the following required documents
  • ID card/Passport (Foreign customers)
  • Savings Account passbook or Current Account Cheque Book/Cheque Order that you wish to apply for Bualuang iBanking/mBanking

    • Foreign customers registering should provide their passport and evidence of a local residential address (not a PO Box or Hotel), a list of accounts to be registered, together with the following identification documents.

      Customer Status

      Documents Required

      You have permanent residency in Thailand

      1. Valid passport or Alien Certificate or Certificate of Residency
      2. House Registration document

      You are working in Thailand and
      hold a non-immigrant B visa

      1. Valid passport
      2. Valid work permit

      You hold a tourist visa or non-immigrant visa 1. Valid passport, and
      2. ONE of the following documents:
          2.1 An identity card with your photo issued by a government institution or university as such as:

        • Embassy or international organization
        • An official document from another country, such as a document from the  relevant agency giving evidence of the customer’s right to receive pension funds
        • Customer’s home bank to Bangkok Bank via the SWIFT messaging network
        • Person acceptable to Bangkok Bank e.g. branch officer, customer, government officer or company executive
        • Educational institution located in Thailand and acceptable to the bank
        • Company that is acceptable to the bank, confirming the customer is in the process of getting a work permit
          2.2 Other documents that show the name of the customer e.g. a document showing the ownership of real estate in Thailand such as a unit in a condominium

      Remark: The bank will consider your submitted documents for approval of your application.

      We will then process your registration within seven working days (provincial applications may take longer). You will receive a unique User ID via e-mail, then a unique PIN via the post. Use your User ID and PIN to log on at www.bangkokbank.com/ibanking and start enjoying banking at your fingertips.

      Need help?

      You can quickly find answers to a number of common questions about Bualuang iBanking in our Frequently Asked Questions section.
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