Martina Watcharawaratorn
Analyst - International Banking Group

International Banking Group (IBG) is a unit that provides credit services to international branches, and facilitates and conducts special projects to support the Bank’s growth overseas.  For example, the AEC Connect Team provides extensive services covering credit and investment to Thai business operators who want to expand their business to other AEC countries. The team assists in facilitating, offering advice, providing financial support, as well as business matching to build network in the region.Working at Bangkok Bank provides me with challenges and a diverse scope of work. In addition, my superior always gives me an opportunity to share my ideas and to contribute to the team. I learn so much from working here that no university could ever teach.

Tasaporn Rojanasap

Specialist - Product Development and Management

I work in Product Development and Distribution which is one of the support teams in Consumer Banking.  The main role is to develop financial products and services and to create marketing strategies. At present, Bangkok Bank has a wide range of products and services on offer such as savings, mutual funds, home loans, debit cards and bancassurance to meet the needs of customers of all ages. Bangkok Bank is a trusted partner every step of the way and it offers financial knowledge to its customers in all aspects from savings, investment to financial protection.

People who work in this department must truly understand customers in order to develop successful products and services that fit with the lifestyle of our target consumer. We have to work closely with 1,200 branches across the country to deliver what we believe is the best and to impress customers at every touch point.

At Bangkok Bank, I found that work experience was much more rewarding in the development of knowledge.  We have strengths as a leading Thai organization, and we are the only Thai bank that has an extensive international branch network around the globe. Opportunities to learn are always around you, it is just a matter of how keen you are to seize these opportunities.  Bangkok Bank offers a perfect blend of substantial challenges and a supportive environment and always embraces action-based learning. I love to work here because of the culture, the collaboration, the diversity, and the opportunities for new generations to gain experience by doing real work.

Supak Suchintabandid

Market Risk

Risk Management comprises of three departments, which are Market Risk, Credit Risk, and Operational Risk. In Market Risk, we are responsible for monitoring various financial risk factors such as interest rates, exchange rates, equity instruments, liquidity risk. We also analyze the bank-wide impact caused by financial management, credit approval, product development, investment, and international banking management. Therefore, we have to cooperate with many units including Treasury, International Banking Group (IBG), Credit, and Product Development. As a result, we are aware of what is happening inside and outside the bank in order to correctly advise front-office staff on the appropriate actions to reduce negative risk and potential impact to the bank.

What I am mostly impressed with is the capability of my line manager. Our team has a very understanding leader who understands all of the members' skills and capabilities. With the art of people management and the good relationship with our leader, there is almost no generation gap in the team. Most importantly, our line manager gives us opportunities to develop, for instance sending us to join international seminars to expand our knowledge and vision, giving us challenging works, and never limiting our ideas. Therefore, we are always motivated and continue to grow.

Niti Sribenjachote

Relationship manager – Corporate Banking

The Corporate Banking unit plays an important role in building customer relationship in all spheres, such as providing credit, and increasing credit lines to support business growth. This unit liaises with other internal departments so the bank needs people who are proactive, willing to think and come up with new ideas, and ready to take on new challenges to support the growth of customers’ businesses.

The work environment at Bangkok Bank is considered to be friendly because people work as a family and as siblings. This makes the workplace a really good place to be even during difficult times. At Bangkok Bank there is so much to learn and you can advance in your career when the time is right. I feel comfortable and at peace to steadily grow with the bank.

Pree-chaya Paimoolpiam

Marketing Officer – Central Embassy Branch Consumer Banking

A bank branch is an important touchpoint in creating and strengthening the brand image of the organization. Besides providing financial transactions and investments for clients, frontline staff also act as consultants for investment and savings to suit the lifestyle of each individual customer. All staff must keep themselves well updated about the bank’s products and services. We must also keep up-to-date with customer lifestyles and economic news in order to provide the best advice to our customers.

Bangkok Bank employees receive regular training and participate in various workshops to strengthen their skills and expertise to become professional financial and investment advisors.