All information is available in Thai only.

 

Bangkok Bank Chairman Piti Sithi-Amnuai (center), Executive Chairman Deja Tulananda (5th from right), President Chartsiri Sophonpanich (4th from left), along with the board members and senior executives presented a 10 million baht donation to Thammasat University Hospital Director Associate Professor Pharuhat Tor-Udom (6th from left), Nursing Department Director Prisana Patumanan (2nd from left) and Head nurse of Screening and Admission Unit Sukanya Koonkiti (left) to support Thammasat University Field Hospital’s 308-bed facility for treating non-critical COVID-19 patients. The funds will also support the purchase of medical equipment, N95 masks and personal protective equipment. The field hospital has been admitting COVID-19 patients since March 25, 2020. This project is a collaboration between five teaching hospitals namely Siriraj Hospital, Ramathibodi Hospital, Chulalongkorn Hospital, Vajira Hospital and Thammasat University Hospital. The donation was presented on March 26, 2020 at Bangkok Bank Head Office.

This was Bangkok Bank’s second major donation to support efforts to combat the COVID-19 outbreak, after the first donation of 10 million baht to the Ramathibodi Special Fund. People can donate via Bangkok Bank account name: Thammasat University Hospital, current account number 091-0-20188-8. Bangkok Bank is ready to stand by you in every situation as your “trusted partner and reliable close friend”.

Bangkok Bank has launched three supportive measures in line with the Bank of Thailand (BOT)’s policy to help retail and SME customers by lowering the minimum payment threshold, reducing interest and implementing a 3-month debt suspension scheme, to help borrowers before their debt gets categorized as a non-performing loan (NPL) which will affect their future loan applications.

This announcement is with reference to the BOT notice to introduce credit assistance measures for borrowers before their debt becomes an NPL by requesting cooperation from commercial banks on March 1, 2020.

Bangkok Bank Senior Executive Vice President Suvarn Thansathit said that the Bank understands the difficult circumstances which people and entrepreneurs are facing in light of the COVID-19 outbreak, which is why it has launched supportive measures to alleviate the anxiety and financial burden of retail and SME customers, relaxing loan payment conditions including the suspension of principal and interest payments. The supportive measures will come into effect from April 1, 2020 onwards.

Details of the supportive measures are as follows:

1) Credit card customers

• The minimum payment rate for credit card customers will be reduced to 5% (from 10%) effective from the billing cycle of April 1, 2020 onwards, for the next two years. This measure applies to all types of Bangkok Bank credit cards without customers having to make an individual request.
  
  
• The Bank has instituted measures for customers who are directly affected by the COVID-19 outbreak. This applies to those who work in the hotel, tourism, aviation and related industries which have temporarily stopped operations following the government’s announcement, or those with income less than 30,000 baht per month. They can register for a special interest rate adjustment to 12% by making an individual request through Bangkok Bank channels.

2. Installment loans

• Customers can register for a suspension of principal and interest for a period of three months by making an individual request through Bangkok Bank channels.

3. Mortgage loans

• Customers whose approved mortgage is not over 3 million baht can register for a three-month deferral on principal repayment (paying interest only) by making an individual request through Bangkok Bank channels. The Bank will consider adjusting the interest on a case by case basis.

4. SME business loans

• Customers whose approved credit is not over 20 million baht can register for a three-month deferral on principal payment (paying interest only) by making an individual request through Bangkok Bank channels. The Bank will consider adjusting the interest on a case by case basis.

“Bangkok Bank is urgently implementing measures to help customers and ease their financial burden. We are providing support to both general customers and specific groups who are directly affected by the COVID-19 outbreak. We aim to help borrowers before their debt becomes an NPL which will affect their credit history and compromise their future loan applications,” said Mr. Suvarn.

Customers of more than one loan can apply for all loan types according to the above conditions. Customers can make their requests and apply on https://www.bangkokbank.com/COVID19-Update, scan the attached QR code or visit a Bangkok Bank branch or business center. Registration is available from April 1 - June 30, 2020. Customers who are slightly affected by the COVID-19 outbreak or continue to have financial capacity can continue to use loan services and make repayments as usual.

Customers can receive more information from Bangkok Bank channels www.bangkokbank.com, Bangkok Bank LINE Official or contact Bualuang Phone 1333 or (66) 0 2645 5555.

Bangkok Bank sincerely apologizes for any inconvenience caused by disruption to its electronic banking channels and ATM services on March 25, 2020. The Bank confirms all services have returned to normal and incomplete transactions will be verified and updated within 24 hours.

Bualuang mBanking, Bualuang iBanking, BIZ iBanking, and Bualuang ATM’s services were disrupted on the morning of March 25, 2020, causing some problems in accessing the services. The Bank investigated the issue and found higher demand for online transactions, especially for accounts linked to COVID-19 fundraising activities for which the Bank had limited the number of transactions for reduce the risk of fraud. The disruption was not in any way due to an inability to handle the volume of transactions. The Bank took urgent action to resolve the problem. Full Bualuang ATM, Bualuang iBanking and BIZ iBanking services resumed during the day followed by Bualuang mBanking a short while after.

Bangkok Bank Director and Executive Vice President Thaweelap Rittapirom said full services across all of the Bank’s electronic channels are now available. The Bank apologizes for any inconvenience caused and has been working to verify and update transactions for customers who were affected by the electronic system outage.

The Bank will urgently verify and update any incomplete transactions, such as fund transfers where the recipient has not received the funds or ATM withdrawals where the system deducted money from an account without the account holder receiving the money, as follows:

• For Bangkok bank accounts, transactions will be updated within 24 hours of the transaction or by 7 p.m. the following day.
• For other bank accounts, transactions will be updated as soon as possible as the Bank must first coordinate with the other bank to verify the transactions on the following working day. Please note that verifying and updating transactions between banks must be conducted in co-ordination with related banks during normal working hours.
• If customers have problems or urgent issues, please contact any Bangkok Bank branch nationwide or call Bualuang Phone 1333 or 0 2645 5555, or email info@bangkokbank.com.

Please be assured that every transaction will be handled with care and updated as soon as possible. The time required for updating the transactions varies depending on the details of the specific transactions.

We apologize again for any inconvenience caused.

Bangkok Bank has cut key lending interest rates for businesses and consumers by 0.125 to 0.25 percentage points to alleviate financial costs and help them manage challenges from the COVID-19 pandemic while supporting the broader Thai economy.

From March 24, 2020, the Minimum Loan Rate (MLR) will be cut by 0.125 percentage points, Minimum Overdraft Rate (MOR) by 0.25 percentage points, and Minimum Retail Rate (MRR) by 0.125 percentage points.

Bangkok Bank Director and Senior Executive Vice President Suvarn Thansathit said the Bank’s interest rate cuts, which are in line with the Bank of Thailand’s recent lowering of the policy interest rate, will lower the financial cost of borrowing, a key cost of doing business, and help customers withstand the impacts of the COVID-19 outbreak on their livelihoods.

“Bangkok Bank is committed to helping business customers survive the crisis while supporting the economy as a whole, which remains challenged due to a number of internal and external factors,” said Mr. Suvarn.

All information is available in Thai only.

Bangkok Bank advises that due to a scheduled upgrade of services Bangkok Bank customers and other bank’s customers will not be able to use Bangkok Bank’s services on the dates and times indicated below.

Saturday, March 21, 2020

• Bualuang iBanking and BIZ iBanking - from 00:30 a.m. to 03:00 a.m.
  
• Bualuang mBanking - from 00:30 a.m. to 07:30 a.m.

We apologize for any inconvenience caused. For more information, please visit Bangkok Bank website, Bangkok Bank LINE Official or call Bualuang Phone 1333 or (66) 0 2645 5555.

Bangkok Bank Executive Vice President Mr. Thaweelap Rittapirom confirmed that a Bangkok Bank employee working on the 26th floor of Saengthong Thani Building, Sathon Road, Bangkok, tested positive for Coronavirus 2019 (COVID-19) on March 12, 2020.

The employee is believed to have contracted the virus from a family member who tested positive for COVID-19 on March 11, 2020, after which the employee immediately informed their manager of the situation. The Bank subsequently sent the employee to be tested for COVID-19 and directed them to work from home in self-quarantine for 14 days in line with measures to prevent the transmission of COVID-19. The Bank sealed off the offices on the 26th floor of Saengthong Thani Building for cleaning and disinfection the same day. The cleaning and disinfection process followed standards used for hospitals to ensure safety and reduce the risk of disease transmission as prescribed by the Disease Control Department, the Public Health Ministry.

The Bank has also identified the employee’s co-workers and sent them to be tested for COVID-19 and is currently waiting for the results. To reduce risk of transmission, these co-workers have been assigned to work from home for 14 days in line with the Bank’s quarantine measures.

 

Bangkok Bank Vice President Office of the President, Dr. Jirawat Panpiemras, presented the JA Company Program “Company of the Year 2019” award to Amnuay Silpa School which won the competition in which 40 schools participated. The event recently took place at Bangkok Bank Rama 3 Office. Junior Achievement Company Program (JA Company Program) is a Thai language curriculum which Bangkok Bank has worked with Junior Achievement Thailand Foundation for nine years. It focuses on helping high school students participating in the project nationwide to share knowledge and innovation to help create a new generation of entrepreneurs as a foundation for developing the Thai economy. Throughout the program volunteer teachers from Bangkok Bank provide students with practical business skills based on real-world experience. The knowledge provided covers setting up a company, fundraising through initial public offerings, developing business plans, implementing business plans for success, producing real commercial products, and liquidating companies. Throughout the nine years of its operation, 185 schools, more than 5,000 students and 112 Bangkok Bank volunteer teachers have participated in this project.

Bangkok Bank is expanding its supportive measures for business loan, credit card, home loan and personal loan customers to help businesses affected by current adverse economic conditions including the US-China trade war, droughts in Thailand and the Coronavirus Disease 2019 (COVID-19) outbreak. The measures include increasing credit line, easing repayment conditions, reducing the repayment rate and interest rate and waiving the defaulted loan fee. The Bank is also extending the period of its supportive measures to December 31, 2021. These additional measures are on top of support the Bank had previously announced. The previous measures include easing debt repayment conditions, supporting short-term liquidity and offering additional loans. The Bank also closely monitors the situation and provides advice to help alleviate customers’ financial burden so that they can smoothly continue their businesses.

Bangkok Bank Executive Director and Senior Executive Vice President Suvarn Thansathit said the Bank has expanded its supportive measures to cover corporate, SME and individual customers whose operations are affected by continued economic challenges including the US-China trade war, droughts and COVID-19. The situation has impacted business operations of corporate, SME and individual customers. The measures include increasing credit line, easing repayment conditions, reducing the repayment rate and interest rate and waiving the defaulted loan fee. These additional measures are on top of support the Bank had previously announced. The previous measures include easing debt repayment conditions, supporting short-term liquidity and offering additional loans.

The Bank considers easing debt repayment conditions and restructuring debts for customers on a case-by- case basis. The Bank also offers additional loans to SME customers under Bualuang SMEs Loan to ease financial burden from the current economic situation by increasing the maximum amount of credit from 20 million baht to 30 million baht with an interest rate of MLR 1% per annum or considering financial support on a case-by-case basis.

For personal loans, the Bank has adjusted loan payment conditions so installments payments can be paused no more than three billing cycles, reduced the minimum credit card repayment rate to less than 10% of the outstanding balance, and decreased the interest rate from the normal rate of 50% until December 2021. The Bank has also waived the interest for outstanding debt related to the economic downturn. For home loans and other personal loans, the Bank has extended the repayment period as appropriate with a maximum grace period of 12 months while the minimum amount of monthly installments are reduced by up to 40%. In addition, lower interest rates are offered as appropriate for a maximum of 24 months on a case-by-case basis and defaulted interest resulting from the economic downturn will be waived.

“Bangkok Bank is closely monitoring the various factors that are directly or indirectly affecting the Thai economy, presenting many challenges to our customers. As such the Bank has decided to expand our supportive measures to cover customers affected by the adverse economic conditions including the US-China trade war, droughts and COVID-19. We are increasing our credit line, expanding repayment periods and easing debt repayment conditions which will provide customers with more flexibility while relieving their anxiety. In particular, the Bank is ready to provide advice and recommendations to each customer,” Mr. Suvarn said.

For more information, please contact the Bank’s business centers and branches or call Bualuang Phone 1333 or Tel. (66) 0 2645 5555.

All information is available in Thai only.

Bangkok Bank advises that due to a scheduled upgrade of services Bangkok Bank customers and other bank’s customers will not be able to use Bangkok Bank’s services on the dates and times indicated below

Sunday, March 8, 2020 at 10:30 p.m. to Monday, March 9, 2020 at 01:30 a.m.

Bangkok Bank ATMs and CDMs, Bualuang Phone (only IVR service), Bangkok Bank Debit Cards, Bangkok Bank Credit Cards (only payment service available) and Funds Transfer from other banks to Bangkok Bank accounts

Sunday, March 8, 2020 at 11:00 p.m. to Monday, March 9, 2020 at 01:30 a.m.

Bualuang mBanking, Bualuang iBanking and BIZ iBanking

We apologize for any inconvenience caused. For more information, please visit www.bangkokbank.com, Bangkok Bank Line Official or call Bualuang Phone 1333 or (66) 0 2645 5555.

Bangkok Bank approved that the dividend payment for the operating results of the year 2019 be paid at the rate of 7.00 baht per ordinary share and resolved to convene the 27th annual ordinary meeting of shareholders on April 10, 2020.

Bangkok Bank President, Chartsiri Sophonpanich said the meeting of the Board of Directors (the “Board”) of Bangkok Bank Public Company Limited (the “Bank”) No.2/2020 held on February 27, 2020, at which the Board had adopted the following resolutions. Approved that the dividend payment for the operating results of the year 2019, which dividend was derived from retained earnings that was subject to corporate income tax of 20 percent, be paid at the rate of 7.00 baht per ordinary share, totaling 13,361,900,258.00 baht, a part of which had been paid as interim dividend at the rate of 2.00 baht per ordinary share on September 20, 2019; that the remaining amount be paid on May 7, 2020 at the rate of 5.00 baht per ordinary share; and that with the record date for determining the shareholders who have the right to receive the dividend payment be April 22, 2020.

And resolved to convene the 27th Annual Ordinary Meeting of Shareholders on April 10, 2020, starting at 15.00 hrs. at the Bank’s auditorium, 29th-30th floor, Bangkok Bank Building, 333 Silom Road, Silom Sub-district, Bangrak District, Bangkok.

Bangkok Bank and partners launched “Contour” to revolutionize international trade transactions valued at 18 trillion US dollars. This digitalizes letters of credit from end-to-end.

Bangkok Bank Executive Director Charamporn Jotikasthira said Bangkok Bank is the first bank in ASEAN to join with R3 in using Distributed Ledger Technology or Enterprise Blockchain to develop trade finance services. Under this collaboration, Bangkok Bank and other leading banks and global companies set up a new company “Contour” to provide trade finance services. In the first phase, the company will provide a letter of credit (L/C) with the whole process on a digital platform. This will enhance efficiency and save time, transforming trade finance services valued at 18 trillion US dollars.

“Contour will allow customers to make L/C transactions more quickly as trade partners or related companies will see information at the same time and in real-time. By making transactions transparent, accountable and highly secure, customers can operate their businesses more efficiently. Through this collaboration with leading global trade finance banks, Bangkok Bank customers will be able to make speedy transactions with trade partners around the world. The Bank is confident this service will be well received by importers and exporters. By introducing new technologies, continually developing services, and enabling customers to compete in the global marketplace we can support their success, as an expert and trusted partner”, said Mr. Charamporn.

Mr. Carl Wegner, CEO, Contour said international trade previously involved a lot of documents and high costs. Daily international trade transactions worth many trillions of US dollars a day cause huge losses for people in the international trade business. Contour will establish an international trade network that can provide real-time and credible information and this will ensure the efficiency of digital L/C.

Contour was developed from R3’s CORDA Enterprise Blockchain and has been successfully tested by 50 banks and partner companies in 14 countries worldwide. It can reduce the transaction process from 5 - 10 days to less than 24 hours, or 90% faster.

“We appreciate the banks and companies that have joined this project and co-developed a new and more efficient L/C service that creates real value for businesses. Contour will be available for companies that want to upgrade their international trade”, said Mr. Wegner.

He added that Contour aims to collaborate with all parties in the growing international trade community and expand its network with banks, companies and trade partners.

For more information of Contour: http://www.contour.network

 

Bangkok Bank Director and Executive Vice President Thaweelap Rittapirom (3rd from left), Northeastern Region 1 Manager Anucha Suksap (2nd from left) and Nakhon Ratchasima Branch Manager Kulthida Jaroonsaratul (left) offered financial support to Nakhon Ratchasima Governor Wichian Chantharanothai (4rd from right) to use in a merit making ceremony, an alms presentation to 10,000 monks, to mark Nakhon Ratchasima’s 364th anniversary. This ceremony also honored the victims who died from the recent mass shooting and provided moral support to Nakhon Ratchasima residents after they faced the worst mass shooting in Thailand history. The ceremony was held at Thao Suranaree monument, Mueang District, Nakhon Ratchasima.

 

Bangkok Bank Vice President of Credit Card Marketing Department Voranuch Siratharanont (middle) joined Mr. Surawech Telan (left), Managing Director, Noble Restaurant Company Limited, owner of Mo-Mo-Paradise “All-You-Can-Eat: Shabu-Shabu & Sukiyaki”, to launch the “Triple privileges at Mo-Mo Paradise” campaign for shabu & sukiyaki lovers. Exclusive privilege for Bangkok Bank credit card and Be1st debit cardholders at Mo-Mo-Paradise are as follows: First privilege – Enjoy an instant discount of up to 15% when you spend 2,000 baht or more per sales slip or 5% when you spend less than 2,000 baht; Second privilege – Get an additional 15% cash back when you redeem Thank You Rewards points equal to the amount spent; Third privilege – Get an extra 1,000-baht cash back for spending using your credit card between January 15 - April 30, 2020 by accumulating a total spending amount of 8,000 baht or more. In addition, there are special prizes for 11 top spenders with Bangkok Bank credit card and Be1st debit card at Mo-Mo-Paradise comprising: First prize – Thai Airways roundtrip tickets from Bangkok to London (2 seats/prize), one prize, worth 105,820 baht. Second prize: Dining vouchers at Mo-Mo-Paradise worth 4,000 baht each, 10 prizes, total worth 40,000 baht. All Shabu lovers are invited to enjoy these special privileges at every branch of Mo-Mo-Paradise from today until April 30, 2020. Terms and conditions apply.

Bangkok Bank has joined the Bank of Thailand’s Regulatory Sandbox project to test the National Digital ID (NDID) identity verification system and invites new customers to open an e-Savings account. The Bank will speed up its customer behavior study and is confident to expand the service nationwide very soon if it gets a green light from the Bank of Thailand. This will help to boost the Bank’s mobile banking user numbers.

Bangkok Bank Executive Vice President Prassanee Ouiyamaphan said Bangkok Bank is conducting the test with customers who open e-Savings accounts via the Bank’s digital channels. The new savings account can be opened without a passbook and doesn’t require a minimum deposit. Customers using this type of account will not be charged fees for funds transfers, top-ups, payments and inter-region transactions via Bualuang mBanking. Customers will be able to easily open an account by themselves using the Bualuang mBanking application after the Bank of Thailand approves the Bank to exit the Regulatory Sandbox.

The Bank is using electronic “Know Your Customer” (eKYC) processes for customers opening new e-Savings accounts. Facial Recognition technology will increase security and further strengthen the Bank’s approach to data governance and personal data protection.

In the early stages of the test, customers can open an e-Savings account via mobile phone by first verifying their identity at NDID system at the Bangkok Bank Head Office in Silom. Applicants must be a new customer to be eligible for the account. The Bank is preparing staff to provide guidance and facilitate the application process to ensure that customers receive a good experience during the test. The Sandbox also provides an opportunity for the Bank to identify issues and understand customers’ needs, which will ensure the Bank can provide excellent service to the public once the Sandbox is concluded.

“Our main target customers are “digital natives”, younger generations who are very comfortable with financial applications. The Bank is confident that this project will boost the growth of our mobile banking users to 10 million by the end of this year and 13 million in 2021. It will also help the Bank to be able to provide other financial services, such as digital lending, which the Bank initiates partnership with business partners in many industries by using digital technology”, Mrs. Prassanee said.

New customers can apply for e-Savings account via digital channel to experience something new, and join in building the country’s digital financial ecosystem. New customers can apply for the service at the Bangkok Bank Head Office in Silom on working days, Monday-Friday from 8.00 a.m. to 4.00 p.m. For more information, please call Bualuang Phone 1333.

Bangkok Bank announced cuts of 0.25% in its MRR (Minimum Retail Rate) and 0.125% in its MOR (Minimum Overdraft Rate) of loan interest rates, effective 7 February 2020, to help businesses lower their financial costs, increase their competitiveness, and support the Thai economy.

Bangkok Bank Director and Senior Executive Vice President Suvarn Thansathit said the bank’s reduction of 0.25% in its MRR (Minimum Retail Rate) and 0.125% in its MOR (Minimum Overdraft Rate) would be effective 7 February 2020.

The rate reductions aim to help business operators, especially SMEs, to lower their interest rate costs which contribute to business operation costs.

“Bangkok Bank is committed to assist business operators to improve their business efficiency and competitiveness, which will help drive the economy in line with government policies”, Mr. Suvarn concluded.