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*Terms and Conditions apply. Not including Bangkok Bank American Express, UnionPay,
Corporate and Purchasing card holders.
View Interest Rates (Available in Thai only)
View Terms and Conditions ( (Available in Thai only)
Use when necessary and pay back full amount on time to avoid 16% interest rate.
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To apply for a Bangkok Bank credit card, please complete your information. One of our officers will then contact you and provide more details. |
Qualifications of holders
You must be at least 20 years of age and have an average monthly income of at least 15,000 baht. You can combine your salary with other regular earnings such as bonus, commission and overtime pay. You may qualify for a Bangkok Bank Platinum Leader Card or Bangkok Bank Platinum Bumrungrad Hospital Credit Card if you have an average monthly income of 100,000 baht. We also evaluate criteria such as your credit history when considering credit card applications.
Required Documents
You can apply for a credit card immediately at any Bangkok Bank branch by bringing the following documents:
Please provide a copy of your citizen ID card or passport of the supplementary card applicant. Additionally, the applicant must be at least 15 years of age. You can apply for a supplementary card at the same time as you make your main application.
Bangkok Bank Credit Card Services
Credit Card Activation Form
Credit Card Information Amendment Form
Credit Card Payment Amendment Form
Credit Line Increase (Permanent/Temporary)/Withdrawal Guarantee/Credit Limit Decrease FormElectronic Credit Card Statement Service Form
Reward Points Redemption
Bualuang Thank You Rewards Redemption Form
Reward Points Redemption for Mileage
Redemption for Mileage Form Royal Orchid Plus (Thai Airways)
FlyerBonus Redemption Form (Bangkok Airways)
BIG Points Redemption Form (AirAsia)
Other Forms
Credit Cardholder Dispute Letter
Be1st Cardholder Dispute Letter
Terms and conditions of Bangkok Bank Credit Card Usage
Cardholders can check the conversion rate for the reference of currency conversion risk at the following links:
Visa credit card
MasterCard credit card
UnionPay credit Card
To alleviate the financial burden on cardholders Bangkok Bank Public Company Limited wishes to announce the extension of the minimum repayment rate for credit cards (Minimum Repayment) at 8% of the statement balance each month until December 31, 2025.
Additionally, repayments of 8% or more will receive a cash back interest credit equivalent to an interest rate of 0.5% per year on the outstanding balance for the credit card billing cycles from January 2025 to June 2025, and 0.25% per year on the outstanding balance for the billing cycles from July 2025 to December 2025.
Conditions:
How can I pay my credit card bill?
Paying your credit card bill is easy. Bangkok Bank has branches in popular locations nationwide, as well as a range of electronic channels which will accept your payment. You can pay your bills in any of the following ways.
*To take advantage of our direct debit and funds transfer services, sign up at your home branch first. You can also use your credit cards to withdraw cash from savings or current accounts.
I missed my last payment. What will happen?
Your card will be temporarily disabled until the payment is made. In addition, you will be responsible for a late charge and interest.
If I have lost my card, or my card has been stolen, what should I do?
Please report your loss to our 24-hour service on (66) 0 2638 4999. We will cancel your card and process a new one for you. You will receive a letter when your new card is ready for you to pick up at a branch convenient to you.
My credit card was retained by an ATM. How can I get my card back?
Call Bangkok Bank's Bualuang Phone service on 1333 or (66) 0 2645 5555, or our Cardmember Service Center on (66) 0 2638 4999 to cancel your card as soon as possible. Any credit cards found in ATMs will be cut into pieces for security reasons. The Cardmember Service Center will inform you in a letter when your new card is ready for you to pick up at a branch convenient to you.
My card is damaged. Can you issue me a replacement card?
If your card is damaged, simply contact your nearest Bangkok Bank branch. The Cardmember Service Center will inform you in a letter when the card is ready for you to pick up from a branch convenient to you. This should take about seven working days.
My personal information has changed. What should I do?
You can change any of your personal details (e.g. name, billing address, phone number, billing cycle, contact branch) simply by filling out a request form at your nearest Bangkok Bank branch. You can also change your information through the Cardmember Service Center on (66) 0 2638 4000 for Bangkok Bank Visa card and MasterCard. Call (66) 0 2638 4400 for Bangkok Bank American Express Credit Card.
I forgot my PIN. Can you tell me the number again?
Sorry, for security reasons no one knows your PIN. You can request a new credit card PIN via the following channels.
1. Via SMS by typing PIN (space) followed by the last 4 digits of the card number and send it to 4711333. (3THB/time for AIS, DTAC and True) from the mobile phone number provided to the bank.
2. Via phone by Cardmember Service Officers through the channels specified at the end of the privilege book.
A transaction shown in my statement is not correct. What should I do?
First, you should review your sales slip or monthly statement against merchant receipts. Some merchants use trading names which are different from registered names. In this situation, you may have to rely on date of purchase and amount.
If you are registered for Bualuang iBanking, you can request a transaction inquiry through Bualuang iBanking. To do this, go to the services menu.
If you still disagree, please inform Bangkok Bank within seven days of receiving your statement. Please contact the Credit Card Division's Cardmember Service Center on (66) 0-2638-4000 for Bangkok Bank Visa card and MasterCard. Call (66) 0 2638 4400 for Bangkok Bank American Express Credit Card.
In most cases, if you have enough information to prove an error, such as a cancellation code from the merchant or receipt confirming the amount paid on the transaction, you do not need to make the payment for that suspected transaction while we are investigating.
My statement has not arrived. Can you send me another one?
Normally a statement will reach the card member 10 days prior to the payment due date. If you have not received it by that time, please call our Cardmember Service Center on (66) 0-2638-4000 for Bangkok Bank Visa card and MasterCard, or (66) 0 2638 4400 for Bangkok Bank American Express Credit Card. We will be pleased to send you a new statement.
If you are registered for Bualuang iBanking you can see your transactions on the screen. Select your credit card from the accounts menu and look for the transaction record. You can also ask for a copy of the statement to be sent to you.
My credit limit is too low. Can you increase my credit limit?
We regularly review your account to see if your credit limit can be increased automatically. Nevertheless, you can ask for a credit limit increase at any Bangkok Bank branch or contact our Cardmember Service Center on (66) 0 2638 4000 for Bangkok Bank Visa card and MasterCard, or (66) 0 2638 4400 for Bangkok Bank American Express Credit Card.
When you contact a branch, you will be asked to fill in an application form and attach a document indicating your latest monthly earnings, such as a payroll slip, and a savings account statement with records for the past six months.
You can also obtain the application form by mail from the Cardmember Service Center. Once you have filled in the form, please send it together with required documents to:
Cardmember Service Center, Credit Card Division Bangkok Bank PCL 333 Silom Road, Bangrak, Bangkok 10500
Can you increase my credit limit on a temporary basis?
If you are traveling abroad, or need money for a special situation, you can request a temporary credit line increase by contacting our Cardmember Service Center on (66) 0 2638 4000 for Bangkok Bank Visa card and MasterCard, or (66) 0 2638 4400 for Bangkok Bank American Express Credit Card.
You can also send a letter to the Cardmember Service Center at the address shown below. This should arrive at least seven days before you need the credit limit to be increased.
Cardmember Service Center, Credit Card Division Bangkok Bank PCL 333 Silom Road, Bangrak, Bangkok 10500
What is Credit Life?
Credit Life is free life insurance. All Bangkok Bank's Visa, MasterCard, and American Express credit card holders are given free life insurance as one of our special services. The Credit Life insurance policy is provided by Bangkok Life Assurance PCL.
Under this policy, Bangkok Life Assurance shoulders the cost of all spending incurred in the final accounting period for a Bangkok Bank card holder who has died in an accident. The coverage for Visa Classic card, MasterCard Standard card and American Express Standard card is up to 100,000 baht. Gold cards of all brands have coverage of up to 200,000 baht.