BBL joins Gojek to expand e-Wallet services to emphasize its status as Financial Solutions Provider while promoting a seamless digital lifestyle experience
March 03, 2021
Bangkok Bank has emphasized its status as a regional banking leader and financial solutions provider by joining Gojek, a leading on-demand platform technology in Southeast Asia, to provide digital payment services with GoPay’s e-wallet via the Bangkok Bank Mobile Banking app to promote a seamless digital lifestyle experience while supporting Thailand’s digital financial ecosystem.
Bangkok Bank Executive Vice President Pipat Assamongkol said: “Bangkok Bank's main commitment as a regional banking leader is to seek out partners with outstanding potential both domestically and internationally in order to continuously deliver better service to customers, particularly in terms of technological cooperation, to meet the needs of the New Normal age. Meanwhile, the Bank aims to give a business advantage to its partners to help them improve the efficiency of cash management to emphasize its status as a leading financial solutions provider.”
Bangkok Bank has joined Gojek to develop Bill Payment 2 Way to provide top-up options for GoPay’s e-wallet via the Bangkok Bank Mobile Banking app so that users can instantly make safe, secure and convenient cashless payments for all Gojek services, which include motorbike ride-hailing (GoRide), couriers (GoSend), and food delivery (GoFood). This service has increasingly gained popularity as it perfectly serves the digital lifestyle that most customers prefer, offering e-payment for seamless transactions to reduce risks from handling cash which is another concern of today’s customers.
“Coordinating with business partners who use cutting-edge technology and operate a high-potential business will help us to meet the increasing demands of the business environment. At the same time, it will enable businesses to satisfy their customers while providing digital experiences in line with today’s lifestyle trend of moving towards a cashless society. It also reflects the cooperation within the business sector to help bolster the digital financial ecosystem. In addition to a better user experience, customers of Bangkok Bank and Gojek will receive additional value from the use of various promotions including the co-development of new services in the future to better serve the needs of customers of both platforms,” said Mr. Pipat.
Mr. Pipat added that: “The fact that the business sector places an emphasis on expanding business partners gives us the opportunity to increase our customer base to new target groups while accelerating our business growth. Bangkok Bank puts great importance on being a “trusted partner” and is ready to provide customers with business solutions through excellent service, modern technology and skilled staff. This will help support businesses in all segments today and in the future, especially Transaction Banking services comprising Corporate Cash Management, Trade Finance, Supply Chain Finance and Securities Services.”
Shri Charkravarthy, Gojek Thailand Country General Manager, said: “The development of digital payments is in line with Gojek’s vision to reduce life’s daily frictions for users and to enable the success of SMEs. Amid the COVID-19 pandemic, e-Payments have proved to be a vital service for users, enabling safe, cashless payments while meeting everyday needs in the New Normal era.”
“This year, we are aiming to strengthen the service through both tech innovation and strategic partnerships, to deliver a more joyful experience to our users, merchants and driver partners. To this end, we are delighted to work with BBL, Southeast Asia’s leading bank, to expand our GoPay wallet top-up options for users and to collaborate on future initiatives aimed at expanding access to digital payments in the country,” added Shri.
GoPay is the most widely used e-wallet in Indonesia, processing billions of transactions each year. GoPay was launched in Thailand in April 2019 to provide a cashless payment solution for Gojek services. A large part of this is driven by GoFood, the largest food delivery service in Southeast Asia, as well as the expansion of GoPay into other sectors both inside and outside the Gojek ecosystem to provide the ultimate modern lifestyle experience to users of the platform.
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