Bangkok Bank joins Kerry Express to enable customers to open accounts using an app while increasing channel for identity verification with special discounts on delivery fees to provide a superior digital experience to new generation of customers
February 11, 2021
Bangkok Bank has announced that customers can use their ID card to open an online account using Bangkok Bank Mobile Banking without having to go to a branch. Customers can open an e-Savings account by themselves anywhere at any time. In addition, the Bank joins Kerry Express, an “Exclusive Financial Partner”, to provide Be My ID service points at every Kerry Express parcel shop, offering special discounts of 40-baht on delivery fees from February 15, 2021 - June 30, 2021, with the aim to provide a superior digital experience to a new generation of customers.
Bangkok Bank Senior Executive Vice President Niraman Laisathit said Bangkok Bank is ready to provide an e-Savings account service to facilitate customers in opening an account online via Bangkok Bank Mobile Banking by simply showing their ID card at the Bank’s Be My ID service points. The account requires no passbook or minimum initial deposit and fees are being waived for inter-region transactions. Therefore, the service meets the needs of a new generation of customers who prefer making transactions via digital channels by themselves.
Current Bangkok Bank Mobile Banking customers can open an e-Savings account right away. Meanwhile, new customers who have never had a Bangkok Bank account can download and install the Bangkok Bank Mobile Banking app. Then, select “Open new account’ to open an e-Savings account with a debit card as well as apply for Bangkok Bank Mobile Banking, and bring your ID card to verify your identity at a Be My ID service point.
The Bank has expanded its collaboration with Kerry Express (Thailand), an Exclusive Financial Partner, to allow customers to verify their identities at Kerry Express’ Be My ID service point, in addition to bank branches. Customers will receive a 40-baht Kerry e-Voucher for discounts on delivery fees during February 15, 2021 - June 30, 2021 (each customer is eligible for one voucher only, and the entire campaign is limited to 100,000 vouchers). The discount will be valid until July 31, 2021.
Ms. Niraman said that the service was developed based on the Bank’s understanding of customer behavior in the digital age and willingness to meet the needs of customers who want to perform transactions by themselves. These needs are also in line with the current situation where people are aware of social distancing, reduced travelling and avoiding group gatherings to prevent the spread of Covid-19. Therefore, the Bank has chosen digital channels to provide easy access to perform banking transactions. Customers can open a savings account themselves with several ways to verify their identities for maximum convenience.
“The Bank continues to deliver a superior digital experience to its customers through the development of digital platforms and channels to add more capabilities to support banking transactions, investments and new financial services as well as to emphasize its status as a leading “Digital Banking Provider”. At the same time, these digital experiences should be relevant to customer's lifestyle as our commitment to be a “trusted partner” helps introduce and deliver these experiences to customers," said Ms. Niraman.
More information on opening an online account or other inquiries on special promotions can be obtained from all Bangkok Bank's public relations channels, including Bangkok Bank website, Bangkok Bank LINE Official, or call 1333 or 0 2645 5555.