
Online Banking
Personal
- Bualuang iBanking
- Bualuang iBanking
- Bualuang iBanking
- Mobile Banking
- Mobile Banking
- Mobile Banking
- Bualuang iFunds
- PromptPay
Commitment
Materiality
Risk Management
Our risk management covers all major risks affecting the financial business, including strategic risk, credit risk, market risk, liquidity risk, operational risk and information technology risk. We have established a risk management framework that consists of risk management policy, risk appetite statement, risk management processes and regular reporting of different types of risks to senior executives, the management team, the Risk Oversight Committee and other related committees. This is to ensure that our risk management is effective in accordance with statutory requirements. An analysis of major risk factors and a review of the suitability of the risk management framework is also conducted on a regular basis. In addition, we undertake an internal capital adequacy assessment every year.
In 2022, we made a significant effort to develop our risk and crisis management to be more efficient and effective:
Emerging Risks |
Importance |
Impact |
Mitigation |
Emerging cyber threats |
Development of digital banking services that help facilitate and introduce new forms of services to customers is one of the Bank’s main goals. However, adoption of new technology may bring forward more frequent cybersecurity threats that are changing continuously which in turn may cause damage to assets of the Bank and our customers, affecting customer trust. |
For the next 3-5 years, cyber threats are likely to be more serious and take more diverse forms. If we are unable to manage cyber threats properly, this may impact the Bank’s credibility in conducting our business as well as customer trust.
New forms of cyber threats require the Bank to keep up with and adapt ourselves accordingly to ensure that the Bank can effectively manage risks from cyber threats through improving risk assessment framework and building awareness of employees, customers and other stakeholders on a continuous basis. |
We put forth the following measures:
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Carbon Border Adjustment Mechanism (CBAM) of the European Union |
The European Union (EU) has a plan to adopt Carbon Border Adjustment Mechanism (CBAM) to reduce carbon emissions in countries with carbon leakage or carbon pricing measures less strict than the EU from 1 January 2026 onward. As a result, importers must acquire CBAM certificate to offset the differences between the domestic carbon emission prices in export countries and the carbon prices in the EU market. |
At the early stage, CBAM will be applied only on certain categories of products including cement, iron and steel, aluminum, fertilizers and electricity before extending to other products in the future. Businesses in Thailand are required to be ready to compete in export markets in the long run through greenhouse gas emission measurement that meets international standards and investment in carbon emission reduction. Businesses that are unable to adapt or not timely enough to respond will lose their competitiveness, affecting their revenue and profit. These impacts potentially increase the Bank’s credit risks if we do not have a proper preparation to handle the issue in advance. |
We issued following measures:
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