Talent Attraction and Development


To build a future-ready workforce by equipping employees with future skills to accelerate the Bank’s digitalization efforts and supporting employees to develop a future-proof career along with retaining talent


We recognize that every employee plays a key role in helping our organization achieve success amid critical challenges such as the advancement of digital technology, changes in customer behavior and needs, and intense competition in the banking sector. To deal with such challenges, employees need a flexible mindset and must be willing to learn new things. They also need to understand and develop the essential skills required to develop products and services to meet customers’ demands, as well as have the opportunity to apply various skills and knowledge in their work. We are determined to develop a variety of modern learning formats and courses that can be conveniently accessed anywhere and anytime. This allows employees to be able to promptly respond to ever-changing customer demands, constantly update knowledge to keep up with changes and new trends in the banking industry and gain special expertise in a specific field. We also focus on attracting talented people to work with us by continuously improving other factors, such as enhancing the effectiveness of talent management, constantly developing skills for employees, and providing proper remuneration that is matched with an employee’s skills and capabilities while also being sufficient to cover the cost of a decent standard of living.
Management Approach
Capability Development for Employees

We have worked with internal and external experts to develop a framework for the development of employees at all levels which is aligned to our employee empowerment strategy to transform us into a sustainable digital bank. We have supported the development of a broader mindset which emphasizes life-long learning and the agility to adapt to changing circumstances. Employees interested in increasing their skills can learn through our in-house digital platform BBLearn and other online channels, such as a virtual classroom and e-Learning, which can be accessed via connected devices, notebooks and computers anytime, anywhere. Moreover, employees can immediately access the results of their knowledge assessment after finishing the course.
Key Activities
Recruitment of New Employees

Under the concept of Employer of Choice, we have modernized our image and recruitment process to be more attractive to younger people. Developments include using more relevant imagery in our online and offline recruitment platforms, improving the digital recruitment platform to make it faster and more convenient, revising the compensation structure to attract talent, and encouraging our executives and staff to promote our working culture and create a positive working environment. These initiatives have enabled us to retain high-potential employees for the long term. We have also launched the TECH Internship program for the new generation of interns or students to gain work experience in the areas of digital and technology. This will help attract high-potential people to come and work with the Bank in the future.

Major Training Activity

L&D Knowledge Day Forum 2021 (Virtual Forum)

We place importance on preparing employees to be able cope with changes that may occur in the future. The L&D Knowledge Day Forum 2021: Upskill for Creating Business Value program was organized to support the development of knowledge and skills that are essential foundations for the banking business now and in the future. This allows employees to create value for customers and the Bank in both the short and long term. The program, which was conducted though virtual training sessions, consists of 10 training topics.


We are ready to help you.


We are ready to help you.

You are now leaving Bangkok Bank's website