How to check version of your mobile operating systems

To enhance transaction security and application efficiency as well as support new features, upcoming Bangkok Bank Mobile Banking versions will only be supported on iOS version 14.0 & above and Android version 9.0 & above from March 20, 2025 onwards


How to check software version for iOS Users

 


How to update software version for iOS Users

  1. Go to “Settings” and select “General” 
  2. Select “Software Update”
  3. Select “Update Now”
  4. Select “Install Now” or select “Download and Install” 
  5. Enter your mobile passcode, then select “Install Now”


How to check software version for Android Users

 

 


How to update software version for Android Users

  1. Go to “Settings”
  2. Select “About phone” (or “Software update” / “System update”)
  3. Select “System update” 
  4. Select “Check for update”
  5. If a new software update is available, select “Download and install”

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