Human Rights Policy
Bangkok Bank strives to do business with responsibility to society and all stakeholders, as well as to respect human rights in accordance with domestic laws and international standards. The Bank has put in place proper risk management mechanisms for human rights violations resulting directly from its business conduct and indirectly from engagement with the business activities of its customers, suppliers and business partners. The Bank aims to prevent and avoid human rights violations and, should they occur, to mitigate their impacts, which may not only harm affected parties but also damage the Bank’s reputation and stakeholders’ trust.
Realizing the importance of upholding human rights, the Bank has established its human rights policy in line with domestic laws and international standards, including the Universal Declaration of Human Rights (UDHR) and the International Labour Organization (ILO) Conventions, as a practical guideline for executives and employees throughout the Bank. The Bank has adopted the UN Guiding Principles on Business and Human Rights (UNGPs) as a framework for its human rights management and ensures that human rights due diligence is conducted regularly every two years to identify and assess risks and impacts related to human rights from the business activities of the Bank or its suppliers as well as to develop appropriate prevention and mitigation measures. The Bank will provide accessible channels for filing complaints related to human rights violations, a transparent complaint-handling process, fair remediation, and an effective monitoring and reporting of actions taken regarding human rights violations. Moreover, the Bank continuously communicates with employees in order to raise awareness and build understanding on the importance of doing business with respect for human rights and to enshrine this as part of our organizational culture.