
Online Banking
Personal
- Bualuang iBanking
- Bualuang iBanking
- Bualuang iBanking
- Mobile Banking
- Mobile Banking
- Mobile Banking
- Bualuang iFunds
Anti-discrimination approach
We promote the equal treatment of all employees and do not accept any discrimination in recruitment and in workplace which covers recruiting, selecting and hiring applicants, providing compensation and welfare, evaluating work performance, job promotions and transfers, dismissal, and providing skills development training to employees.
Anti-sexual harassment and anti-non-sexual harassment approach
We promote good relations among employees, emphasize the importance of protecting employees rights, and do not accept any form of sexual harassment and non-sexual harassment whether in the workplace or online. If it is determined that any unfair treatment or harassment has occurred, the Bank will establish preventive and corrective measures and disciplinary action relating to the level of misconduct. In cases where such conduct is considered to be a criminal offence, the Bank will cooperate with relevant authorities to report the incident and take legal action.
Reporting of incidents of discrimination and harassment
Employees who believe that they have experienced any questionable conduct or behavior which involves discrimination, sexual harassment or non-sexual harassment, can immediately inform the person who is harassing or discriminating against them to stop. If the offender continues such conduct or behavior, then the employee should report the incident or discuss these concerns with a direct supervisor to solve or mitigate the problem. However, if the provided resolution does not satisfy the employee, said employee can report the incident or file a complaint through the defined escalation process to the relevant division for proper management.
We operate complaint, grievance and whistleblowing channels in accordance with our whistleblowing policy for employees who experience any form of discrimination or harassment. The Bank will treat all related parties fairly, conduct transparent and fair investigation procedures, establish investigative mechanisms that are related to the severity and complexity of an incident, maintain confidentiality and protect the privacy of the person making the report/complaint to ensure no negative impact results from reporting said incident/complaint. The corrective action or disciplinary action will be put in place when it is determined that harassment or discrimination has occurred.
Building awareness and understanding to prevent all forms of discrimination and harassment
We promote awareness and understanding of the negative impacts and consequences of all forms of discrimination and harassment among employees through our internal communication and regular training. This includes methods and guidelines for preventing, responding to and reporting harassment.