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Western Union Money Transfer

Enables you to transfer money to more than 200 countries worldwide within minutes with international security standards

You can use it immediately

Thai citizens can apply for the Western Union via Bangkok Bank Mobile Banking and start sending money right away.

Convenient

You can use Bangkok Bank's Western Union money transfer service via Bangkok Bank Mobile Banking, branches and FX booths.

Fast

Your recipient can get money from you within minutes at their bank’s branches or FX booths or money can be transferred directly into your recipient’s bank account.

No minimum amount

You can send as little or as much as you please. The recipient gets the full amount without any deduction.

Promotion

Get cash back

Get cash back on top of fast money transfer when sending or receiving money through Western Union via Bangkok Bank Mobile Banking from November 1, 2023 – April 30, 2024.
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How to apply
If you have already registered for Bangkok Bank Mobile Banking, you can apply for the Western Union in either of the two following ways:


Apply online via Bangkok Bank Mobile Banking (Thai citizens only)

  • If you don’t have a savings or a current account with Bangkok Bank, we suggest that you open an e-Savings account via Bangkok Bank Mobile Banking, no minimum deposit is required.
  • Click ‘Banking’ menu > Select ‘Western Union’ service
  • Fill in your information and review > click ‘Confirm’
  • You can access Western Union via Bangkok Bank Mobile Banking immediately.


Apply at any branch nationwide (Thai citizens and foreigners)

  • Obtain an application form at any Bangkok Bank branch (except branches in Central and Robinson Department Stores) and fill in the required information together with the following documents:
    • Citizen ID card (for Thais), or passport (for foreigners), which is valid for no less than 60 days.
    • Bangkok Bank passbook linked with Bangkok Bank Mobile Banking.

    • The Bank will process your application and send a confirmation to you via SMS within 7 working days (provincial applications may take longer).

Notes

  • You will need to sign your name in front of a bank officer on the application form and the terms and conditions governing the Bualuang Western Union Service via Bangkok Bank Mobile Banking, which will be provided to you at the branch.
  • The signature you provide must be the same as the one on your Bangkok Bank passbook linked with Bangkok Bank Mobile Banking.  


Condition for sending money
A person aged over 20 years old can send money with the Western Union service via Bangkok Bank Mobile Banking every day from 06:00 a.m. - 09:00 p.m.

  • Fill in a "To Send Money" form at any Bangkok Bank outlet displaying a Western Union sign (except branches in Central and Robinson Department Store).
  • Present the completed form, the money you wish to transfer and any applicable transfer fees, as well as your photo ID and supporting documents.
  • Pay and keep your receipt and the Money Transfer Control Number (MTCN) for your reference.
  • Provide the receiver with the essential transfer details, including the Money Transfer Control Number (MTCN), your name, the country the money is being sent from, and the total amount of funds to be transferred.

Additional Information

Fees
Download PDF
FAQs
  1. What documents do I need to apply for the Western Union via Bangkok Bank Mobile Banking?
    Thai citizens need a valid Thai Citizen ID to apply.

  2. Who can send money using the Western Union via Bangkok Bank Mobile Banking?
    A person aged over 20 years old

  3. How can foreigners apply for the Western Union via Bangkok Bank Mobile Banking?
    Foreigners can apply at any branch nationwide (except branches in Central or Robinson Department Stores).

  4. What are the service hours of the Western Union via Bangkok Bank Mobile Banking?
    06:00 a.m. – 09:00 p.m. daily 

  5. What is the maximum amount to send Western Union Money via Bangkok Bank Mobile Banking?
    You can send up to 320,000 baht/transaction/day or the equivalent amount in another currency. If you wish to transfer more than the above amount, please contact Bualuang Phone 1333.
     
  6. What are the fees for sending Western Union Express money?
    Fees to send money vary depending upon the transfer amount and destination country.

  7. How long does it take to send money to a recipient?
    Within a few minutes

  8. Can I adjust recipient information or cancel the transaction?
    You might be able to if the recipient hasn’t received the money yet. If the transaction is cancellable, you will get a refund of the full amount of sent money without the sending fees.

  9. If I need to adjust information such as recipient’s name and/or cancel the transaction, who do I contact?
    Please contact Bualuang Phone 1333 or Western Union Hotline 001 800 852 5385 (Toll Free), available 24/7.

  10. If I believe that I am a victim of fraud and I need urgent help, who do I contact?
    Please contact Western Union Hotline 001 800 852 5385 (Toll Free), available 24/7.

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