Online Banking
Personal
- Bualuang iBanking
- Bualuang iBanking
- Bualuang iBanking
- Mobile Banking
- Mobile Banking
- Mobile Banking
- Bualuang iFunds
Bangkok Bank’s news and activities
March 01, 2023
Read moreFebruary 27, 2023
Read moreFebruary 24, 2023
Read moreFebruary 17, 2023
Read moreFebruary 15, 2023
Read moreFebruary 14, 2023
Read moreJanuary 24, 2023
Read moreJanuary 19, 2023
Read moreJanuary 17, 2023
Read moreJanuary 17, 2023
Read moreJanuary 16, 2023
Read moreJanuary 11, 2023
Read moreJanuary 11, 2023
Read more
This Website uses cookies to provide you with the best experience and to improve the Bank’s website services in order to better serve your requirements. You can find the details about cookies use on
Cookies Policy
Cookie Setting
The Bank uses Strictly Necessary Cookies in order that you can access information and use the Bank's website safely, and uses Functional Cookies to facilitate you when you revisit the website. In addition, the Bank uses other type of Cookies, namely Analytic Cookies and Advertising Cookies, where disabling these Cookies may cause you inconvenience when using website as follows.
The Bank uses this type of Cookies to analyze or evaluate website performance and to understand your interest in order to manage, improve and better the Bank’s website. Disabling this type of Cookies may cause the Bank being unable to properly improve or better the website from the accurate usage statistic.
The Bank uses this type of Cookies to introduce information or advertisement to suit your interest and preference. Disabling this type of Cookies may cause you to not receive information that suit to your attention.
Bangkok Bank warns customers to beware of phishing requests for information through SMS, e-mail or social media
December 28, 2020
Bangkok Bank reserves cash of 50 billion baht for New Year festival and recommends customers to make financial transactions via electronic channels
December 25, 2020
Announcement regarding Covid-19 incident
December 24, 2020
Bangkok Bank announces the temporary closure of some branches for the safety of customers, staff and the general public to prevent spread of COVID-19
December 22, 2020
Bangkok Bank integrates its Indonesian operations with PermataBank leveraging PermataBank’s status as one of Indonesia’s top 10 banking institutions
December 21, 2020
With a total capital of more than IDR 30 trillion (63,332 million baht), PermataBank will officially qualify as a BUKU IV bank, the category of banks with the highest level of capital, upon receiving confirmation from Indonesia’s Financial Services Authority
Bangkok Bank announced that its branch offices in Indonesia have officially integrated into PT Bank Permata Tbk’s (“PermataBank”) branch network, as approved by Otoritas Jasa Keuangan (OJK) effective December 21, 2020 as planned. Bangkok Bank completed its acquisition of PermataBank on May 20, 2020 with a holding stake in PermataBank of 98.71% after completing a mandatory tender offer on October 7, 2020.
Bangkok Bank President Chartsiri Sophonpanich said the official integration of Bangkok Bank’s branches in Indonesia and PermataBank was approved by OJK effective December 21, 2020. This integration and the combination of good quality assets and liabilities of Bangkok Bank’s branches in Indonesia means PermataBank is now one of Indonesia’s 10 largest banks. Upon receiving confirmation from OJK, PermataBank will qualify as a BUKU IV bank, the category of banks with total capital of more than IDR 30 trillion (63,332 million baht).
“The integration of Bangkok Bank’s branches in Indonesia into PermataBank was carried out as planned after our successful acquisition of PermataBank on May 20, 2020 and our stake in PermataBank stood at 98.71% after completing a mandatory tender offer on October 7, 2020. This brings Bangkok Bank’s branches in Indonesia and PermataBank together as a single team which can combine their strengths to create value for customers and stakeholders. As one of the top 10 banks in Indonesia, and with its larger capital base, PermataBank will be able to provide even greater confidence and enhanced financial support for customers, both during periods of growth, as well as those of economic volatility.”
Mr. Chartsiri added: “Bangkok Bank’s current customers in Indonesia are now PermataBank customers, under our Bangkok Bank Group. As part of this larger family they can enjoy a greater range of financial services including retail, Sharia and groundbreaking digital banking services, as well as wider access to rupiah financing.”
“We will work with our PermataBank colleagues to build on our synergies and deliver best-in-class service to our customers. By combining the strengths of our local and regional networks we can create value together for our customers. Our regional customers will have access to more investment and business opportunities in Indonesia, while our Indonesian customers can tap into our international network to explore growth opportunities across ASEAN and beyond.”
About Bangkok Bank
Bangkok Bank, established in 1944, is Thailand’s largest bank by total assets (Baht 3,810,591 million as of September 2020) and the 6th largest Southeast Asian bank. A leading diversified regional bank in Southeast Asia, it has more than 17 million customer accounts and 1,000 branches in Thailand. It is Thailand’s most international bank with more than 300 branches in 14 economies outside of its home market. Bangkok Bank has a presence in nine ASEAN countries as well as branches in Hong Kong, Japan, Taiwan, the United Kingdom and the United States. Its major international subsidiaries are PermataBank, one of Indonesia’s 10 largest banks with some 300 branches in 62 cities in Indonesia, Bangkok Bank (China), with six branches providing coverage across the major regions in China, and Bangkok Bank Berhad, with five branches across Malaysia.
About PermataBank
PermataBank is one of Indonesia’s top 10 banking institutions by total assets (as of December 2020) and Bangkok Bank’s largest investment. Bangkok Bank completed acquisition of 89.12% of PT Bank Permata Tbk (“PermataBank”) on May 20, 2020. Its stake of PermataBank stood at 98.71% after completing a mandatory tender offer on October 7, 2020. PermataBank provides comprehensive financial services to more than 3 million customers across Indonesia through its network. Permata is a pioneer of Indonesia’s mobile banking and mobile payment technology, including its PermataMobile X application which has more than 200 innovative features.
Bangkok Bank showcases its “55HOORAY…Live the Life You Want After Retirement” campaign featuring three tiers of promotion to encourage customers to live a “Digital Lifestyle” to the fullest no matter their age
December 21, 2020
Bangkok Bank is emphasizing its “55HOORAY…Live the Life You Want After Retirement” campaign focusing on customers aged 50-65 years to encourage them to live life to the fullest while taking advantage of the digital experience of Bangkok Bank Mobile Banking. Those interested can apply from today until February 15, 2021.
Bangkok Bank Executive Vice President Prassanee Ouiyamaphan said that the Bank has launched a new campaign called "55HOORAY...Live the Life You Want After Retirement” targeting customers aged 50-65 years in order to help them achieve the lifestyle they want. In doing so, the Bank provides a Be1st Smart card, insurance and Bangkok Bank Mobile Banking, as well as advisory services for financial planning to help them achieve financial stability. The combined services will allow customers to have the freedom to live the life they want without worry while at the same time enjoying three-tiers of promotion as follows:
Bangkok Bank holds 2020’s 12th Bualuang SME Fair with both offline & online channels to provide advice for SME to adapt, survive and thrive in the Next Normal era
December 18, 2020
Bangkok Bank will hold its 12th Bualuang SME Fair this year featuring special prices and high-quality products from more than 100 Bualuang SME Club members. Customers can shop via both offline and online channels. The fair emphasizes the Bank’s “Trusted Partner” position to help businesses get through the crisis and grow in the Next Normal era.
Bangkok Bank Senior Executive Vice President Virasak Sutanthavibul said Bangkok Bank held the “Bualuang SME Fair 2020” featuring specially-priced products from more than 100 Bualuang SME Club members to help expand the distribution channels for products from SME entrepreneurs. At the same time, it also helps customers to access high-quality products at a special price. The fair will offer hundreds of products including electric appliances, cosmetics, mobile phone gadgets, bedding sets, travel luggage, top-branded shoes, frozen food and seafood, health-related products, gifts and souvenirs, and much more. The fair this year will be held on December 18, 2020 in front of the Bangkok Bank Head Office on Silom Road.
The Bank has added a new channel to facilitate customers by creating the Bualuang SME Fair Facebook Group to reflect the current situation and better serve customer needs in the Next Normal era. Simply visit https://www.facebook.com/groups/373578103954190 to shop without having to come to the fair in person.
The “Bualuang SME Fair” was held for the first time in 2009 under the initiative of former Bangkok Bank Executive Chairman Kosit Panpiemras to expand marketing channels and revenues for entrepreneurs who are Bualuang SME Club members. At the same time, it also helps customers to access high-quality products at a special price directly from manufacturers. Since its inception the fair has been well received and very successful. The Bank has organized the fair every year, with 2020 being its 12th year.
“The Bank is highly focused on creating confidence for attendees, so the fair will be organized with strict measures to prevent the spread of COVID-19. All attendees are requested to wear masks and follow social distancing guidelines while shopping at the fair. The Bank also offers a promotion for digital payments to avoid using cash. Bangkok Bank customers making payments of at least 200 baht via Bangkok Bank Mobile Banking at participating merchants will receive 20-baht cash back per transaction (customers will get the cash deposited into their account the following day. Maximum limit for cash back is 100 baht per person and is limited to 1,000 people). The Bank also provides the BeMerchant service to enable merchants to receive QR Code payments and help reduce complexity in cash management as well as help summarize sales volumes. This is in line with the current situation where people worry about the spread of COVID-19 and like to avoid using cash.”
Virasak added that the situation throughout 2020 has been challenging for businesses, especially during the COVID-19 outbreak that has affected every country in the world, including Thailand. It has been the main challenge for entrepreneurs, especially SME, to adjust operations to get through the crisis as well as be prepared for the future. Despite the situation beginning to recover, changes in people’s behavior and lifestyle towards the Next Normal will affect how businesses operate. The ones who retain their old ways of thinking and doing things can no longer survive.
Businesses in the Next Normal era should adhere to the principle of “2L, 2D”. Firstly, “Light” – business must be light, flexible, and without complicated processes that will lower performance. Secondly, “Liquid” – businesses must have sufficient liquidity. Next “Different” – businesses must be different from competitors, so they don’t have to compete in a price war. Lastly, “Decreased”, businesses should reduce their costs in order to sell their products at a reasonable price because many people have found their income reduced and must be careful about spending. The products must be worthwhile, high quality, and at affordable prices.
"It is crucial for SME businesses to adapt themselves now. The situation is like an illness – it requires urgent surgery to fight the disease and be cured. At the same time, symptomatic treatment still needs to be done in order to get through the current situation. As a trusted partner, Bangkok Bank is ready to support SMEs with a variety of assistance measures to ensure customers’ liquidity and provide them with advice for financial planning and management, including soft loans or the DR BIZ project that helps SME customers solve their debts and provides ways for them to survive this crisis.
Bangkok Bank joins “Money Expo Year-End 2020” to offer promotions, products & services emphasizing its “Trusted Partner” image to support customers and help them grow wealth in the New Normal era
December 17, 2020
Bangkok Bank, led by Director and Executive Vice President Dr. Thaweelap Rittapirom and Executive Vice President Pochanee Kongkalai, welcomed Minister of Finance Arkhom Termpittayapaisith, President of Money Expo Santi Viriyarangsarit, and Co-President of Money Expo Pakanee Viriyaangsarit to the Bank’s booth at “Money Expo Year-End 2020”. The booth features a full range of financial and investment products, advice and services as well as promotions from the Bank and its partners to help customers get through the current coronavirus crisis with the Bank as a “Trusted Partner”.
Bangkok Bank Director and Executive Vice President Dr. Thaweelap Rittapirom said, “Bangkok Bank joined “Money Expo Year-End 2020” under the concept of “Bangkok Bank Wealth Journey”. The Bank has been using this concept throughout 2020 to reflect its variety of products and services that can meet the needs of different people at every stage of their life. Despite the COVID-19 outbreak, the Bank is committed to being a “Trusted Partner” to help customers get through the crisis. The Bank will continue to provide products and services that meet the needs of all customer segments as well as offering measures to support both customers who need help during the crisis and customers who want to build their wealth for the future. These include savings, investments, loans and other supportive measures. Customers can also receive advice from Bangkok Bank financial experts and leading partners at this event.”
For the highlight of this year, the Bank offers products, services and special promotions in its 300-square meter booth as a year-end gift for customers who visit the expo. Products and services that match customers’ lifestyle in the New Normal era are Bangkok Bank Mobile Banking, which is continually developing new features to be a platform for financial transactions and investments, and BeMerchant NextGen, an application that enables merchants to receive QR Code payments in line with modern customer behavior and also supports the country in moving towards a cashless society.
In addition, the Bank is offering products that increase the potential for wealth generation and help customers deal with risks in uncertain situations, such as mutual funds; Super Savings Fund (SSF) – a long-term investment with tax benefits; Bualuang Extra Savings Account – a deposit account that offers both savings and accident insurance coverage; credit cards; Be1st Smart card that supports the cashless society concept and secure transactions; Bancassurance; and Bualuang Property and SME loans. The Bank is also offering many fun activities and promotions as a year-end gift to customers including:
Bangkok Bank launches advanced Thai conversational AI engine the first in-house solution built by a Thai bank
December 09, 2020
The engine is a collaboration between Bangkok Bank’s Innohub and Singapore fintech Pand.ai
Bangkok Bank announced the launch of the first in-house built advanced Thai conversational AI engine catering to the mobile-first trend in the country.
The conversational AI engine, called TT01, is a joint collaboration between BBL’s innovation arm, Innohub, and Singapore-based fintech start-up Pand.ai. The development began earlier this year and the engine was fully completed in October. The solution will be available to clients of Pand.ai and BBL will use this as a digital sales assistant on LINE for their sales and relationship managers, scheduled to launch in Q1 2021.
This adds to Pand.ai’s extensive list of languages available on its proprietary developed Natural Language Processing (NLP) engine, upon the likes of English, Chinese, Bahasa Malaysia, and Bahasa Indonesia. It currently serves Global Fortune 500 companies across 5 countries in the region, having big name clients such as Schroders, Tokio Marine Life Singapore, and Allianz. This solution will enable their clients to offer a comprehensive and localized conversational AI experience to consumers across the region.
“We are excited about TT01, which we believe to be the first in-house built advanced Thai conversational AI engine that works. According to multiple BBL’s internal tests, TT01 has achieved a best accuracy rate of more than 96%. Thai is a complicated language and has long been neglected by the global data science community, so we are proud to be able to finally build this engine with Pand.ai, and we hope this will lead to more interest in Thai conversational AI in the region,” said Dr. Pao Sriprasertsuk, Vice President, Innovation Department Manager.
In addition to its high accuracy, TT01 is trained to process mixed-use language in Thai and English, as well as emoticons, both of which are commonly used in daily text-based communications. Commenting on this approach, Chuang Shin Wee, founder and CEO of Pand.ai said “We wanted to build a Thai conversational AI engine for everyone. Therefore, it must be able to process utterances that reflect how ordinary people communicate in their daily lives. Through our first partnership with BBL, we have accomplished just that.”
Pand.ai is an alumni of the Bangkok Bank Innohub Season 2 global accelerator program in 2019 and the launch of TT01 comes shortly after the Pre-Series A funding by Bualuang Ventures, the corporate venture capital arm of BBL. Mr. Krit Phanratanamala, the Managing Director of Bualuang Ventures has said: “We are very pleased with the outcome of the joint collaboration and firmly believe that this solution will help enhance the conversational AI experience for customers at home and abroad.”
Bangkok Bank announces e-Withholding Tax service to help entrepreneurs while emphasizing its “Trusted Partner” status to increase customers’ competitiveness in the “New Normal” era
December 04, 2020
Bangkok Bank gives offerings to 100 monks to celebrate its 76th anniversary
December 02, 2020
Bangkok Bank Chairman of the Board of Directors Piti Sithiamnuai (right), Executive Chairman Deja Tulananda (2nd from right) the bank’s directors, executives and staff made merit by giving offerings to 100 monks from five temples including Wat Yannawa, Wat Debsirindrawas Ratchaworawihan, Wat Tramitr Withayaram Ratchaworawihan, Wat Pathumkhongkha Ratchaworawihan and Wat Ratcha Singkhon, on the occasion of the Bank's 76th anniversary, which falls on December 1 every year, The event was held at the Bank’s head office on Silom Road Bangkok.
Bangkok Bank joins Hua Seng Heng to launch real-time online gold trade for the first time in Thailand to increase investors’ opportunities to make profit and expand its FCD account base
December 02, 2020
Bangkok Bank joins Hua Seng Heng to offer opportunities to investors to buy and sell gold at real-time global market prices in USD on the Hua Seng Heng USD Gold Trade platform via Foreign Currency Deposit Account: FCD for Bangkok Bank customers for the first time in Thailand. This will help reduce risk from currency fluctuation and increase investment options and opportunities for making more profit.
Bangkok Bank Director and Senior Executive Vice President Chansak Fuangfu said this move comes after the Bank of Thailand (BOT) gave a green light for investors to buy and sell gold with gold trading companies that have been permitted to trade gold with USD via FCD accounts without requiring currency exchange. Previously, domestic gold trade must be paid in baht via direct debit from a baht account only. As a result of this new change, leading gold traders have registered interest and worked to expand services in this market.
Bangkok Bank and Hua Seng Heng, a leader in the gold market, are collaborating to pioneer a new service for the first time in Thailand, leveraging the BOT’s new policy to add value to customers of both companies. The HUA SENG HENG USD GOLD TRADE platform enables investments in Gold Bar 99.99% and Gold Spot using USD via an online system. The gold prices are based on real-time figures from Live Gold Spot, with investors no longer having to exchange their currency into baht for every trade. This platform benefits investors through reducing cost from currency fluctuation as well as increasing convenience by offering online transactions.
Investors can use the HUA SENG HENG USD GOLD TRADE platform to make transactions on the website and mobile phone application. Investors can buy and sell gold real-time in USD via Bangkok Bank’s FCD account, reducing cost as investors need not change USD to baht and enabling easier investment decisions. Bangkok Bank also offers a special exchange rate for currency exchange between FCD accounts in USD and its baht accounts. At the same time, investors will also receive interest from their savings account.
“Bangkok Bank is committed to being a trusted partner for all customers across their life stages, aiming to meet customers’ needs with deep understanding of our customers. Our new gold trade platform enables investors to make real-time transactions any time they want at reduced cost and maximum value. Opening a foreign currency account via FCD provides an alternative for investors, backed by the Bank’s focus on offering seamless digital experiences. By the end of this year, Bangkok Bank’s FCD account customers will be able to view statements via Bangkok Bank Mobile Banking, making it more convenient for customers to check account activities at any time. The Bank believes this will help the Bank to expand our customer base of FCD accounts,” said Chansak.
Hua Seng Heng Chief Executive Officer Tanarat Pasawongse said it was an honor for Hua Seng Heng to receive trust from the BOT which gave the company permission to be the first to make and receive payments for domestic gold trade in USD for customers who are Thailand’s residents and non-residents.
“Hua Seng Heng, as a leader in the Thai gold trade business for more than 70 years, is delighted to have an opportunity to co-develop a new platform for gold trade to serve Gold Spot trade in line with the BOT’s policy that eases rules for keeping foreign currencies. We are ready to play an important role in advancing Thailand’s gold trade business and be a regional leader.”
“Leveraging the growth of online gold trade, HUA SENG HENG USD GOLD TRADE is a new product to provide more convenience to investors and save costs from fluctuation in the baht. In addition, the service will enable users to view prices based on overseas spot prices on a real-time basis. This makes it easy for investors to make real-time payments and online transactions any time which will help investors to gain more profits. Customers who currently have FCD accounts can manage cost via gold investments without having to invest overseas.”
“The company would like to thank Bangkok Bank, our long-standing business partner, for its continuous support, so that we can achieve our goal of providing excellent and successful service to customers. I hope the service of gold trading in USD will gain popularity in Thailand and will be an important force in opening investment opportunities with neighboring countries going forward.”
For those interested in investing through the Hua Seng Heng USD Gold Trade platform, please visit www.huasengheng.com or call (66) 0 2763 9999 for more information. You can open an FCD account at 45 Bangkok Bank branches near you and receive brochures from Hua Seng Heng. You can open Bangkok Bank FCD accounts for 16 major currencies, including US dollar, Chinese yuan, euro, British pound, Swiss franc, Japanese yen, Australian dollar, New Zealand dollar, Hong Kong dollar, and Singapore dollar, with minimum deposit of 1,000 US dollars or equivalent. The service offers convenient transactions including deposits, withdrawals, and fund transfers between accounts while eliminating the risk of exchange rate fluctuation. In addition, you can deposit in a variety of currencies for both fixed and current deposits savings. For more information, please contact Bualuang Phone at 1333 or (66) 0 2645 5555.
Bangkok Bank appoints Counter Service in 7-Eleven stores as its Banking Agent – leveraging customer experience with increased convenience and closer-to-home financial services
December 01, 2020
Bangkok Bank continues to expand its service channels by appointing Counter Service as its Banking Agent in more than 12,500 7-Eleven stores nationwide to provide closer-to-home cash deposit services. As the move will reduce the need to visit a bank branch or look for a cash deposit machine, Bangkok Bank can now provide even more service coverage to customers, especially for those in the provinces or remote communities. It underscores the Bank’s commitment to fulfill customer experience at every touchpoint, both online and offline. The new Banking Agent also comes with a special promotion to celebrate year-end and welcome the New Year season. Bangkok Bank customers who use cash deposit services at Counter Service in any 7-Eleven store from December 1, 2020 to January 23, 2021 will receive a 10-baht cash coupon printed on the cash deposit receipt that can be used at 7-Eleven.
Bangkok Bank Executive Vice President Prassanee Ouiyamaphan said that Bangkok Bank is focused on providing customers with the best service experience. Therefore, the Bank has accelerated its expansion of Banking Agent services to enhance the level of convenience and lower restrictions on accessing bank services for financial transactions. To that end, the Bank has partnered with Counter Service, a subsidiary of CP ALL, a leading retail business in Thailand that operates 7-Eleven stores, to expand cash deposit services and allow Bangkok Bank customers to conveniently deposit cash to savings and current accounts, even outside of the service hours of bank branches. Customers can access the services at Counter Service in more than 12,500 7-Eleven stores nationwide without worrying about searching for a nearby cash deposit machine.
In addition, a 10-baht cash coupon will be given away as a New Year gift to Bangkok Bank customers who use the cash deposit service at Counter Service in 7-Eleven stores nationwide from December 1, 2020 to January 23, 2021. The coupon can be used for a discount on goods purchased at 7-Eleven stores. The cash coupon is valid until January 31, 2021.
"The collaboration with Counter Service under CP ALL’s group of companies will enhance our customer’s experience and satisfaction. The new touchpoint allowing cash deposits to savings and current accounts in Bangkok and the provinces, particularly, remote communities and villages, will help the Bank get even closer to its customers. The new channel will provide easier access to services that can enhance customer behavior and needs, both online and offline, whether it is the Bangkok Bank Mobile Banking app or other digital channels, as well as over 1,000 physical bank branches and more than 10,000 automatic cash deposit / withdrawal machines. The Bank’s ongoing effort to add new Banking Agent partners, including Counter Service at 7-Eleven, will facilitate rapid access to the comprehensive financial services of Bangkok Bank with a common goal of expanding cooperation in order to provide a greater variety of services in the future."
Counter Service Company Limited Senior Vice President Mr. Weeradej Ackapolpanich said that Counter Service is very pleased to be a Banking Agent for Bangkok Bank, one of the largest banks by number of customers in Thailand. Banking Agent services will appeal to the Bank’s customers all around the country, especially in more remote areas. The service will not only support changing customer behavior but will also provide them accuracy, speed and the security of their information via Counter Service’s one-stop electronic system that operates every day at 12,500 7-Eleven stores nationwide.
For Bangkok Bank customers who wish to deposit cash to savings or current account at Counter Service at 7-Eleven:
Bangkok Bank and Siriraj upgrade privileges for co-branded cards - 0% interest on a three-month installment plan, free health check-up/accident insurance and an invite to support Siriraj Institute of Clinical Research’s research fund and Siriraj Academic Center of Geriatric Medicine
November 23, 2020
Bangkok Bank and Siriraj have upgraded privileges for their co-branded card, “Bangkok Bank Be1st Smart TPN Rabbit Siriraj”, by offering free accident insurance with medical expense benefits. The contactless “Bangkok Bank Visa Platinum Siriraj Credit Card” offers 0% interest on a three-month installment plan, discounts, points collection, and free health check-ups. The cards have been well received over the past five years with 1.4 million cardholders and total donations of 275 million baht. There will also be a special campaign inviting cardholders to redeem their credit card points for donations to support the research fund.
Bangkok Bank Executive Vice President and Credit Card Division Manager Shoke Na Ranong said the bank and Faculty of Medicine Siriraj Hospital, Mahidol University have extended their co-branded card contract to continue this donation project along with offer benefits of financial products that support digital lifestyles, the advancement towards a cashless society and a willingness to share and help others. With the extended collaboration, more benefits of the co-branded card are added to better meet the needs of customers and their spending as follows:
Bangkok Bank appoints Tesco Lotus as Banking Agent – services to be available at all Tesco Lotus branches by year-end
November 19, 2020
Bangkok Bank has appointed Tesco Lotus as its Banking Agent, which will allow customers to use cash deposit and withdrawal services at more than 2,000 Tesco Lotus branches nationwide by the end of the year. The collaboration will help the Bank provide convenient financial services anywhere and anytime through even more channels.
The collaboration between Tesco Lotus and Bangkok Bank will enable more than 17 million Bangkok Bank customers to deposit or withdraw cash at Tesco Lotus checkout counters, in both its large and small branches, in addition to the Bank’s branches and its automatic cash deposit and withdrawal machines. This will provide greater convenience for customers as they can not only perform financial transactions at any time through traditional online and offline channels, but they can now enjoy the nationwide coverage of Tesco branches and the benefit of their longer operating hours when compared to the Bank’s normal office hours. Customers can now perform cash deposit and withdrawal services at more than 90%, or around 1,800, Tesco Lotus branches. By the end of this year the services will be available nationwide at more than 2,000 branches.
Bangkok Bank Executive Vice President Prassanee Ouiyamaphan said: “Due to changes in behavior that require more diversified needs, customers will no longer need to depend on a single platform when it comes to performing financial transactions. Some may have cash on hand but prefer to perform online transactions. Some may have a banking application but need cash in a hurry when there is no ATM around. Therefore, having a partner like Tesco Lotus, the nation's leading retail operator, as our Banking Agent will help leverage our services to provide even more convenience to our customers. Banking services that cover both online and offline channels at all times will help reduce transactions at the Bank’s branches, and reduce the need to find an ATM. Furthermore, the extended service hours of Tesco Lotus branches are convenient for customers as they can use this service any time they want. This collaboration emphasizes the business objectives of both Bangkok Bank and Tesco Lotus to always focus on enhancing and improving customer satisfaction.”
Miss Winattha Niphawong, Senior Business Manager – Retailing Service,Tesco Lotus said: “One of Tesco Lotus' goals is to be a one-stop destination where customers can purchase high-quality products at affordable prices while being able to engage in various activities including making financial transactions. Our collaboration with Bangkok Bank as their banking agent complements the services that Tesco Lotus offers customers at every branch. Bangkok Bank customers can make cash deposits and withdrawals through customer service points and cashiers at every Tesco Lotus and Tesco Lotus Express branch nationwide. In addition, customers can withdraw cash using their Be1st Smart debit card. This will add value and meet the needs of today's customers who want convenient and speedy service. What’s more, customers who use cash deposit and withdrawal services via Bangkok Bank with their Clubcard at participating Tesco Lotus branches from November 1, 2020 - December 31, 2020, will receive a discount coupon at the bottom of their receipt worth 15 baht for the next purchase.”
For Bangkok Bank customers who wish to deposit or withdraw cash at Tesco Lotus payment counters, the following conditions apply:
Cash Deposit Service
Bangkok Bank offers discounts of up to 50% to music lovers joining the winter music festival “Cat Expo7” when scanning to pay via Bangkok Bank Mobile Banking
November 17, 2020
Bangkok Bank continues to expand its mobile app user base by offering attractive promotions of up to 50% at the “Cat Expo7” winter music festival. Attendees using the Bangkok Bank Mobile Banking app can get discounts at artist’s booths when scanning to pay from November 21-22, 2020 at Wonder World Ram Inthra.
Bangkok Bank Executive Vice President Prassanee Ouiyamaphan said Bangkok Bank continues to expand the customer base of Bangkok Bank Mobile Banking. The Bank is sponsoring the Cat Expo7 music festival to target a new generation of music enthusiasts. The special promotion offers discounts of up to 50% to Bangkok Bank customers when buying goods from the artist's booths at the event using Bangkok Bank Mobile Banking. Customers are eligible for these unlimited privileges throughout the event.
To provide an even better user experience and special privileges to customers, the Bank will also have an activity booth at the festival where customers can instantly open a deposit account using just their Citizen ID card to verify their identity, which allows them to start using Bangkok Bank Mobile Banking right away. In addition, there is a spinning wheel lucky draw for gift vouchers from Starbucks, The Mall, Tesco Lotus, and many other prizes. To enter the draw, customers simply need to show an e-Slip from a transaction using Bangkok Bank Mobile Banking (one entry per person).
“Bangkok Bank has continued to expand its customer base by creating brand engagement with a wider group of younger people via channels that closely connect with them. The Bank wants to enhance customers’ digital experiences with privileges offered especially in events like Cat Expo7, a well-known winter music festival with strong fan base. Already 25,000 tickets have been sold this year, and we believe that this is an effective channel to reach out to a new generation”.
The Cat Expo7 music festival is a perfect destination for music enthusiasts which is in its 7th consecutive year. There will be more than 100 artists on five stages this year namely THE TOYS, Stamp, Scrubb, Slot Machine, Slur, BNK48, Nont Tanont, V-Violette Wautier, J-Montonn Jira, Pango, Polycat, Singto Numchok, Noi PRU and many more. Real music lovers must pin this event for the year-end celebration, enjoy the fun and get special promotions via Bangkok Bank Mobile Banking at Wonder World Ram Inthra on November 21-22, 2020 from 3:00 p.m. onwards.
Bangkok Bank wins three awards from The Asian Banker
November 16, 2020
Bangkok Bank Executive Vice President Pipat Assamongkol (5th from left), Senior Vice President and Securities Services Department Manager Nuttanok Vichitthanarurk (5th from right), Senior Vice President and Trade Finance Center Manager Kajohnsak Manaviriyakul (4th from right) and Senior Vice President and Global Payment Services Department Manager Pongbhoka Buddhi-Baedya (4th from left), together with Bangkok Bank staff joined a celebration as the bank won three awards for 2020 from The Asian Banker – a leading financial magazine in Asia. The three awards were Best Trade Finance Bank in Thailand (for the ninth time), Custodian Bank of the Year in Thailand (for the sixth time) and Best Payments Bank in Thailand (for the fifth time). This reinforces the Bank’s status as a leading bank providing excellent and quality services ready to serve customer’s needs with a full range of services, especially Transaction Banking which consists of Corporate Cash Management, Trade Finance, Supply Chain Finance and Securities Services.
Bangkok Bank joins “Money Expo Hatyai 2020” to offer financial experiences in the New Normal era to help customers get through the crisis as a trusted partner
November 13, 2020
Bangkok Bank, led by Director and Executive Vice President Dr. Thaweelap Rittapirom and Executive Vice President Pochanee Kongkalai, welcomed Deputy Prime Minister and Commerce Minister Jurin Laksanawisit, Deputy Interior Minister Nipon Bunyamanee, Songkhla Governor Jaruwat Kliangklao, President of Money Expo Santi Viriyarangsarit, and Co-President of Money Expo Pakanee Viriyaangsarit who visited the Bank’s booth at “Money Expo Hatyai 2020”. The event features a variety of financial products and services from the Bank and its partners to offer financial experiences in the New Normal era to help customers get through the current coronavirus crisis as a trusted partner.
Bangkok Bank Director and Executive Vice President Dr. Thaweelap Rittapirom said, “Bangkok Bank is proud to join “Money Expo Hatyai 2020” under the concept of “Bangkok Bank Wealth Journey” to provide financial products and services for customers in Hatyai and neighboring provinces including savings, investment advice, loans and supportive measures for those affected by the COVID-19 outbreak, from Bangkok Bank financial experts and leading partners.”
This year, the Bank offers a variety of products and services including loans, insurance, credit cards, deposit accounts and property for sale. The Bank also provides digital financial experiences in a cashless society that will help consumers manage their finances more conveniently and quickly. These products include Bangkok Bank Mobile Banking, a new mobile phone app experience on a new system with long-awaited latest features such as cardless withdrawal, and BeMerchant NextGen – an app for merchants that enables customers to make cashless payments via QR Code.
In addition, the Bank is offering products that increase the potential for wealth generation and deal with risks in uncertain situations covering investment, credit, and insurance. These products include mutual funds; Super Savings Fund (SSF) – a long-term investment strategy with tax benefits; Bualuang Extra Savings Account – a deposit account that offers both savings and accident insurance coverage; credit cards; the Be1st Smart card that allows cashless transactions to operate securely; Bancassurance; and Bualuang Property and SME loans.
This year's promotional activities include free medical check-ups from Hatyai Hospital and e-Stamp collection by registering to join the event via QR Code or applying for products and services at the event. These activities are organized to offer digital experiences in line with the New Normal era while creating a fun atmosphere by providing special prizes and gifts for customers at the event, including:
Bangkok Bank announces temporary system maintenance to enhance service efficiency and better serve customers
November 13, 2020
Bangkok Bank joins “Money Expo Chiangmai 2020” to offer financial experiences in the New Normal era to help customers get through the crisis as a trusted partner
November 06, 2020
Bangkok Bank Executive Chairman Deja Tulananda, Director and Executive Vice President Dr. Thaweelap Rittapirom and Executive Vice President Pochanee Kongkalai welcomed Deputy Prime Minister and Commerce Minister Jurin Laksanawisit, Deputy Interior Minister Nipon Bunyamanee, Chiang Mai Deputy Governor Weerapan Dee-on and Santi Viriyarangsarit, President of Money Expo, and Pakanee Viriyaangsarit, Co-President of Money Expo, who visited the Bank’s booth at “Money Expo Chiangmai 2020”. The event features a variety of financial products and services from the Bank and its partners to meet the needs of customers in the New Normal era to help customers get through the current coronavirus crisis.
Bangkok Bank Director and Executive Vice President Dr. Thaweelap Rittapirom said, “Bangkok Bank is proud to join “Money Expo Chiangmai 2020” under the concept of “Bangkok Bank Wealth Journey” to provide financial products and services for customers in Chiangmai and neighboring provinces including savings, investment advice, loans and supportive measures for those affected by the COVID-19 outbreak, from Bangkok Bank financial experts and leading partners.”
This year, the Bank offers a variety of products and services including loans, insurance, credit cards, deposit accounts and property for sale. The Bank also provides digital financial experiences in a cashless society that will help consumers manage their finances more conveniently and quickly. These products include Bangkok Bank Mobile Banking, a new mobile phone app experience on a new system with long-awaited latest features such as cardless withdrawal, and BeMerchant NextGen – an app for merchants that enables customers to make cashless payments via QR Code.
In addition, the Bank is offering products that increase the potential for wealth generation and deal with risks in uncertain situations covering investment, credit and insurance. These products include mutual funds; Super Savings Fund (SSF) – a long-term investment strategy with tax benefits; Bualuang Extra Savings Account – a deposit account that offers both savings and accident insurance coverage; credit cards; the Be1st Smart card that allows cashless transactions to operate securely; Bancassurance; and Bualuang Property and SME loans.
This year's promotional activities include free medical check-ups from Bangkok Hospital Chiangmai and e-Stamp collection by registering to join the event via QR Code or applying for products and services at the event. These activities are organized to offer digital experiences in line with the New Normal era while creating a fun atmosphere by providing special prizes and gifts for customers at the event, including:
ธนาคารกรุงเทพ จำกัด (มหาชน) (“ธนาคาร”) ให้ความสำคัญในการคุ้มครองข้อมูลส่วนบุคคลของท่านและการปฏิบัติตามกฎหมายและกฎเกณฑ์ที่เกี่ยวข้อง ธนาคารจึงจัดทำหนังสือนี้ เพื่อแจ้งให้ท่านทราบถึงการคุ้มครองข้อมูลส่วนบุคคลและสิทธิของเจ้าของข้อมูลส่วนบุคคล
1. ข้อมูลส่วนบุคคลของเจ้าของข้อมูลส่วนบุคคลที่ธนาคารจะนำมาเก็บรวบรวมและใช้ ประกอบด้วย
1.1.ข้อมูลที่สามารถระบุตัวตนท่านได้ ไม่ว่าทางตรง หรือ ทางอ้อม
(1) ข้อมูลส่วนตัว ได้แก่ ชื่อ-นามสกุล เพศ วันเดือนปีเกิด ส่วนสูง น้ำหนัก ข้อมูลบนบัตรประจำตัวประชาชนหรือหนังสือเดินทาง เลขประจำตัวพนักงาน ข้อมูลบนบัตรประกันสังคม เลขประจำตัวผู้เสียภาษีอากร ข้อมูลบนทะเบียนบ้าน รูปถ่ายใบหน้า สัญชาติ ลายมือชื่อ ข้อมูลเกี่ยวกับการเข้าออกประเทศ ประวัติการศึกษา ข้อมูลเกี่ยวกับการทำงาน สถานภาพ สมาชิกภาพ ใบอนุญาตต่าง ๆ เช่น ใบอนุญาตทำงาน ใบอนุญาตขับขี่รถยนต์ ใบอนุญาตในการประกอบอาชีพ
(2) ข้อมูลเกี่ยวกับการเงินและการทำธุรกรรม ได้แก่ รายได้ หมายเลขบัญชีเงินฝากที่ใช้สำหรับรับค่าจ้าง หมายเลขบัตรเครดิต ข้อมูลเกี่ยวกับการทำประกันผ่านธนาคาร ข้อมูลเกี่ยวกับทรัพย์สิน ความสามารถในการลงทุน ข้อมูลเกี่ยวกับการกระทำหรือถูกกล่าวหาว่ากระทำความผิด การถูกดำเนินคดี การถูกบังคับคดี ข้อมูลเกี่ยวกับการขอใช้สินเชื่อสวัสดิการต่าง ๆ การวิเคราะห์ความเสี่ยงและความสามารถในการชำระหนี้ ข้อมูลการชำระหนี้ ข้อมูลเกี่ยวกับทรัพย์สิน ข้อมูลเกี่ยวกับการหักบัญชีสำหรับรับค่าจ้างเพื่อชำระหนี้ตามคำสั่งหรือคำพิพากษาของศาลหรือหน่วยงานของรัฐ ข้อมูลเกี่ยวกับการเป็นสมาชิกหรือการถือหน่วยลงทุนหรือการดำเนินการใด ๆ กับกองทุน สมาคม องค์กร ชมรม มูลนิธิ
(3) ข้อมูลติดต่อ ได้แก่ ที่อยู่ไปรษณีย์อิเล็กทรอนิกส์ (E-mail Address) หมายเลขโทรศัพท์ และข้อมูลผู้ติดต่อที่ท่านให้ไว้กับธนาคาร ชื่อหรือบัญชีสำหรับการใช้งานผ่านแอปพลิเคชันหรือช่องทางดิจิทัล เช่น ไลน์ กูเกิล เฟซบุ๊ก ยูทูป ทวิตเตอร์ วอทส์-แอป หรือวีแชท
(4) ข้อมูลการปฏิบัติงานและการใช้งาน ได้แก่ ชื่อหรือรหัสสำหรับการใช้บริการ (Username) รหัสผ่านสำหรับการใช้บริการ (Password) ข้อมูลเกี่ยวกับการค้นหา สถิติการเข้าดู ระยะเวลาการใช้งานผ่านอุปกรณ์อิเล็กทรอนิกส์ แพลตฟอร์ม แอปพลิเคชัน เวลาที่คลิกครั้งสุดท้าย (Timestamp of last click) รายการโปรด ข้อมูลถามตอบ ข้อมูลจราจรคอมพิวเตอร์ (Log File) ข้อมูลการสื่อสาร ข้อมูลจากการติดต่อผ่านโทรศัพท์ ช่องทางอิเล็กทรอนิกส์ สื่อสังคมออนไลน์ ข้อมูลจากกล้องวงจรปิด (CCTV) ทั้งในรูปแบบ เทปบันทึกเสียงหรือบันทึกการทำรายการ ภาพถ่ายหรือภาพเคลื่อนไหว
(5) ข้อมูลทางเทคนิค ได้แก่ หมายเลขอินเทอร์เน็ตโพรโทคอล (IP Address) ล็อก (Log)รหัสอุปกรณ์ (Device ID) ประเภทและเวอร์ชันของปลั๊กอิน เบราว์เซอร์ ระบบปฏิบัติการและแพลตฟอร์มระบบอินเทอร์เน็ตหรือเครือข่ายโทรศัพท์มือถือ ข้อมูลตำแหน่งที่ตั้งทางภูมิศาสตร์ ข้อมูลการตั้งค่าในอุปกรณ์ และข้อมูลทางเทคนิคอื่นๆ จากการใช้งานบนแพลตฟอร์ม แอปพลิเคชันและระบบปฏิบัติการของธนาคาร
(6) ข้อมูลเกี่ยวกับพฤติกรรม ได้แก่ ข้อมูลเกี่ยวกับความสนใจ หรือความชื่นชอบส่วนตัว ลักษณะการใช้บริการ และข้อมูลที่ได้รับจากการใช้บริการ
1.2 ข้อมูลส่วนบุคคลที่เป็นข้อมูลอ่อนไหว ซึ่งธนาคารต้องได้รับความยินยอมจากเจ้าของข้อมูลก่อนจึงจะเก็บรวบรวมได้ ได้แก่ ข้อมูลเกี่ยวกับเชื้อชาติ ศาสนา ประวัติอาชญากรรรม ข้อมูลสุขภาพ ความพิการ ข้อมูลสหภาพแรงงาน ข้อมูลพันธุกรรม ข้อมูลชีวภาพ หรือข้อมูลอื่นใดตามที่คณะกรรมการคุ้มครองข้อมูล ส่วนบุคคลประกาศกำหนด
2. วัตถุประสงค์ในการเก็บรวบรวม ใช้ และ เปิดเผย ข้อมูลส่วนบุคคลของท่าน