Call the Call Center for free with “Internet Calling” Via Bangkok Bank Mobile Banking App
To enhance your experience when contacting the bank and using mobile banking, Bangkok Bank would like to introduce the 'Internet Calling' service, which is available on the Bangkok Bank Mobile Banking app. You can call the Bangkok Bank’s Call Center conveniently, anywhere, anytime.
Advantages of Internet Calling
- No call charges, even from abroad.
- Enhanced security: Internet Calling provides an added layer of security by verifying your identity.
- Faster resolution: Our system can quickly identify your primary issue, so it will get fixed faster.
- Global accessibility: Connect with us from anywhere in the world, 24/7, when you need help.
Where is the "Internet Calling" icon on the Bangkok Bank mobile app?
- Help Icon: On the top right in the "More Services" menu.
- AIA Insurance: When viewing AIA insurance details, you can use the Internet Calling feature to report issues or request more information.
How to Use the “Internet Calling” Service
Recommended Features
Enhance your online banking experience with Bangkok Bank Mobile Banking
Calls Bangkok Bank’s Call Center Via the Internet
Contact Bangkok Bank's call center from anywhere, both domestically and internationally, with internet calling feature services–no call charges–through the Bangkok Bank Mobile Banking App.
Scan & Pay without a PIN with Quick Pay
Create a shortcut that makes payments faster, without needing to enter your PIN. It's convenient, quick, and seamless every time even if you're in a rush, whether you're scanning to pay at a store or for tickets.
Cardless Withdrawal
Learn to make cardless and interbank withdrawals via the Bangkok Bank Mobile Banking and adjust your limits using face scan for added security.
Adding Favorites
Make frequent transfers or bill payments easier by adding them to your “Favorites”. Set it up once and skip the hassle of entering account details every time. Quick and convenient via the Bangkok Bank Mobile Banking app.
Easily transfer to the same recipient again – just tap “Repeat transaction”
the “Repeat transaction” feature in the transaction history menu. Simply select a previous transaction, adjust the amount, and transfer right away, helping prevent transfer errors. Available via the
Bangkok Bank Mobile Banking app.
Scheduled Transfer Service
Whether it's streaming fees or salaries, never miss a payment! Reduce your monthly expenses management burden with the "Scheduled Transfer" service via Bangkok Bank Mobile Banking. This service helps you plan your payments efficiently.
Free push notifications
Stay updated about your account activity by setting up free outgoing transfer alerts, notifications about promotions and excellent services from Bangkok Bank. Get instant push notifications via Bangkok Bank Mobile Banking.
View Your Credit Card Information
View your credit card number, security code (CVV), and other card information through Bangkok Bank Mobile Banking. It's safe, with no need to write down all the details, or carry your card.
Create QR Codes for Easy Payment and Receipt
Create QR codes to receive payments instantly without needing to share your mobile or account number via Bangkok Bank Mobile Banking
Check and Update Your Mobile Banking Number to ensure continuous service
Enhance the security of mobile banking services and ensure continuous usability through the Bangkok Bank Mobile Banking.
Scan and Pay in China with Weixin Pay QR
No need to download any additional payment apps for your next trip to China! Simply use your Bangkok Bank Mobile Banking with the "Weixin Pay QR" service to shop conveniently at over 100 million merchants.
Set spending limit by facial recognition on Bangkok Bank Mobile Banking
Enhance your financial security and protect your money by setting spending limits to ensure transfers or payments must be verified with facial recognition before a transaction is completed.
Schedule Bill Payments and Top-ups
Set up recurring payments for your loan, top up, insurance, and other bills with just a few taps on your Bangkok Bank Mobile Banking and enjoy peace of mind knowing your bills are always paid on time.
Never Miss a Bill with Bangkok Bank Mobile Banking Direct Debit
No more worries about due dates and late fees, Bangkok Bank Mobile Banking's Direct Debit service will automatically pay all your bills on time.
Easy Payment with Widget
Scan to pay in one tap with the Bangkok Bank Mobile Banking widget! Follow fewer steps and scan to pay smoothly and quickly with no need to open the app.
Self-manage credit card spending
Easily lock cash advance, limit credit card spending and more with Bangkok Bank Mobile Banking to help you make your credit card more secure.
Scan and Pay with QR Code
Pay, receive cash back, and collect points easier than before with the service 'QR Code Payment with Credit Card' on Bangkok Bank Mobile Banking.
Get a cash advance from Bangkok Bank credit card
How to get a cash advance from Bangkok Bank credit card to your account, and are there any fees?
Online mobile top up with ease
Topping up can be easy, convenient and fast via Bangkok Bank Mobile Banking app. Using the mobile top-up feature, users can select a phone number directly from their contact list
Update email to receive notifications
Enhance account security! Rest assure that all outgoing account activities from Bangkok Bank accounts are visible to you at all times.
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